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Mutual of Omaha Mortgage
- Mortgage Lenders
- Fort Lauderdale, FL
About this business
Location details
6750 N Andrews Ave, Suite 200, Office 2110, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
VVVVVVVery
Business response:
Thank you, Ryan, for taking the time to leave a review. It seems that something about your experience was noteworthy, and if there's anything specific you'd like to share, I'm here to listen and assist. Your feedback is important to me, and I'm eager to ensure that your experience with us is positive and fulfilling. Feel free to reach out if there's anything more you'd like to discuss.
Verified by Mutual of Omaha Mortgage
Phil was an excellent loan originator. He's very good at what he does and always promptly answered my questions. My experience with the approval team at Mutual of Omaha is another story entirely. It seems like this review is just for Phil, and so I want to make sure he gets the recognition he deserves for being a consummate professional. But I was disappointed with the service of the approval team. I did not feel prioritized and was incredibly anxious about being able to close on time. I signaled my concerns many times but ... read more
Business response:
Gill, I truly appreciate your thoughtful words and the recognition of my efforts as your loan originator. It means a lot to know that my prompt communication and professionalism made a positive impact during your experience. I'm sorry to hear about the challenges you faced with the approval team. I understand how anxious and frustrating it must have been not to feel prioritized or informed during such a critical time. I value your feedback and will ensure it's shared with the relevant team so they can take steps to improve t... read more
Verified by Mutual of Omaha Mortgage
Luis went above and beyond to help me. He gave me options instead of just saying, sorry we can't do it. I know I was a difficult approval. But he worked every angle and got me the help I needed. I was so grateful I cried. His assistant Monika was very pleasant and great to work with.
Business response:
I'm truly touched by your words, Denise. It’s rewarding to hear that I could provide you with meaningful options and support during what I know was a challenging time. Helping clients through difficult processes is something I take seriously, so your feelings mean a lot to me. Monika and I both enjoyed working with you and are grateful for your appreciation. If any questions come up in the future or if you need further assistance, please don't hesitate to reach out. Thank you for choosing me at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Luis and his team kept us informed. And help Us with all the craxy computer stuff
Verified by Mutual of Omaha Mortgage
Luis and his team kept us informed. And help Us with all the craxy computer stuff
Business response:
I'm pleased to know that you felt well-informed throughout the process, Christine, and that I could help with navigating the computer tasks. It’s always my goal to make things as straightforward as possible for you. If you have any more questions or need further assistance down the line, feel free to reach out anytime. Thank you for choosing me at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Phil is so kind and patient.
Business response:
I'm really happy to hear that my kindness and patience made a positive impact on your experience, Cung. It's important to me that this process feels supportive and comfortable for you. Thank you for sharing your thoughts.
Verified by Mutual of Omaha Mortgage
The care and conce provided every step of the way!
Business response:
Thank you for your kind words, Lakeshia. I'm glad to hear that you felt cared for throughout the process. Providing attentive and considerate service is important to me at Mutual of Omaha Mortgage. If you ever have any questions or need further assistance in the future, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
The care and conce provided every step of the way!
Business response:
Thank you for your kind words, Lakeshia. I'm glad to hear that you felt cared for throughout the process. Providing attentive and considerate service is important to me at Mutual of Omaha Mortgage. If you ever have any questions or need further assistance in the future, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
We needed to know how payment was being made. Did not want to receive and mail checks ourselves.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 611 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.