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Mutual of Omaha Mortgage
- Mortgage Lenders
- West Linn, OR
About this business
Location details
18825 Willamette Drive, West Linn, OR, 97068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Jay was very personable and helped walk us through every step of the process!
Business response:
Chad, I'm happy to hear that you found my approach personable and that I could guide you through each step of the process. Thank you for your kind words!
Verified by Mutual of Omaha Mortgage
Availability, communication, suggesting refi
Business response:
Mabel, I'm grateful for your feedback on my availability and communication. It's important to me that I could assist you effectively, especially with refinancing options. Thank you for sharing your experience!
Verified by Mutual of Omaha Mortgage
I bought my first home this spring and Jay was the absolute best resource and support through the whole process. He's incredibly knowledgeable and always made me feel comfortable asking any question, no matter how basic (and sometimes asking the same one several times). Through what can be a very daunting process I always felt like he had my back and my best interest in mind. I can't recommend him enough!
Business response:
Katie, thank you so much for the kind words. I'm really glad you felt comfortable throughout the process. Buying your first home can be overwhelming, and I always want my clients to feel like they can ask me anything, no matter how big or small. It was a pleasure helping you through such an exciting milestone, and I really appreciate you trusting me to be part of it.
Verified by Mutual of Omaha Mortgage
It was great , thank you very much .
Business response:
I appreciate your kind words, Arnold. I'm glad to hear you had a great experience. If there's anything more I can do for you, feel free to let me know.
Verified by Mutual of Omaha Mortgage
It was really nice seeing the loan process and having it explained. It helped later on when things got more serious what was happening and why it was. Loved the app option to view and sign documents made a stressful time a lot easier
Business response:
Thank you, Tabitha. I'm pleased to know that the explanations and the app feature made your loan process more manageable. If you have any further questions or need more assistance, I'm here to help.
Verified by Mutual of Omaha Mortgage
Cody was very easy to work with, professional and friendly, and very responsive to all of our questions.
Verified by Mutual of Omaha Mortgage
Great communication, very responsive and thorough answers to our questions made our buying experience as stress-free as possible.
Business response:
Thank you, Jason. I'm happy to hear that my communication and responsiveness helped make your buying experience stress-free. If there's anything more I can assist you with, please let me know.
Verified by Mutual of Omaha Mortgage
Jay's ability to explain each step of the home buying process so we understood the 'why', as first time home buyers, was invaluable. We initially got preapproved with another lender and they never so much as called to offer any assistance with the application or after approval. Jay was available for us by phone and text whenever we had questions or concerns and made sure we always knew what the next step was.
Business response:
Ben, I'm so pleased to hear that my explanations and availability were helpful during your home buying journey. It's important to me that you felt supported and informed every step of the way. Thank you for choosing to work with me, and I'm grateful for your kind feedback!
Verified by Mutual of Omaha Mortgage
Working with Jay Jaffe has been an outstanding experience from start to finish. I’ve now secured two successful mortgage loans with him, and both times he demonstrated a level of professionalism, attention to detail, and commitment that truly sets him apart. Jay is incredibly thorough—he doesn’t miss anything. Every step of the process was clearly explained, timelines were managed well, and there were no surprises. What stood out most was his patience. He took the time to walk through different scenarios, answer all my quest... read more
Business response:
Jason, I truly appreciate your thoughtful review and am grateful for the opportunity to assist you with your mortgage loans. It's important to me that you felt supported and informed throughout the process. I'm pleased to know that my approach helped make the experience smoother for you. Thank you for your kind words, and I look forward to working with you again in the future.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 889 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.