This profile has been claimed by the business owner or representative.
953 American Ln, Suite 120A, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Jill answers questions fast, keeps us updated and most importantly is very patient! I tend to be forgetful and she is a master at gently reminding one of the things they need to do when re-financing. Highly satisfied once again.
Business response:
Thank you for sharing your experience, Kyle. I'm glad to know that you feel supported throughout the refinancing process. It's important to me to ensure everything is as straightforward and stress-free as possible for you. If there's anything else you need, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
Excellent customer service and prompt, thorough responses to all of my questions. We really appreciate Jill making our refinance process as smooth as possible!
Business response:
Thank you for sharing your feedback, Jacque. I’m glad to hear that you appreciated the customer service and found the refinancing process smooth. It was my pleasure to assist you again with your questions and make sure everything went smoothly for you. If there's anything else you need in the future, feel free to reach out.
Verified by Mutual of Omaha Mortgage
Jill and Teresa did an excellent job handling my refinance. They were responsive, thorough, and made the process easy from start to finish. I’ve worked with Jill for a long time and she consistently delivers. I’d highly recommend them to anyone looking for a smooth mortgage experience.
Business response:
It's gratifying to know that you had such a smooth experience with your refinance, Guy. I'm pleased to hear that the process was easy for you and I appreciate your long-term trust and recommendation. Working with Teresa and me to deliver responsive and thorough service is always my aim, and feedback like yours motivates us to continue doing our best. Thank you for choosing to work with me again.
Verified by Mutual of Omaha Mortgage
It was truly a positive experience and the most wonderful people to work with!
Business response:
Andria, I'm delighted that you had such a positive experience. Working with you was a pleasure, and I appreciate your kind words. Please don't hesitate to reach out if there's anything else I can assist you with in the future.
Verified by Mutual of Omaha Mortgage
Everyone was very nice, personable, and efficient! It was truly a positive experience and I would recommend you all to everyone!
Business response:
I'm pleased to hear that you had such a positive experience. Knowing that you found everyone nice and efficient means a lot. Thank you for your recommendation, Andria. We wish the best to you & your family. If there's anything more I can do for you, please don't hesitate to reach out. Happy Holidays!!!
Verified by Mutual of Omaha Mortgage
Natalie is always quick to reply, answers questions thoroughly, and makes you feel comfortable in the process. She is professional and kind, personable, and committed to helping you achieve your goals. This is our second mortgage with her. We will never use anyone else!
Business response:
It means a lot to hear such positive feedback from you, Christa. I'm glad I could make the mortgage process comfortable and thorough for you. Thank you for your continued trust and support. If you have any questions in the future or need assistance, please don't hesitate to contact me.
Verified by Mutual of Omaha Mortgage
Great experience Natalie made everything easy and clear.
Business response:
I'm pleased to hear that your experience was smooth and straightforward, Marco. Making the process easy and clear for you was my goal. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Great experience Natalie made everything easy and clear.
Verified by Mutual of Omaha Mortgage
This is my second time working with Jill, and she continues to provide excellent service. She's always professional, quick to respond, and makes the process easy. I truly appreciate her help!
Business response:
Thank you so much, Gamael, for taking the time to share your experience. It's wonderful to hear that, for the second time, you found my service professional and the process easy. I truly value your appreciation and am always here to help whenever you need it. Looking forward to assisting you again in the future!
Mutual of Omaha Mortgage has a 4.9 star rating with 1,130 reviews.
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.