Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Scottsdale, AZ

About this business

Finance Mortgage Lenders

Location details

7580 N Dobson Rd, Suite 100, Scottsdale, AZ, 85256, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.83,198 reviews

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Donna B.

11 months ago

John was very helpful every step of the way. He explained everything throughout the loan process. He went above and beyond to help us to expedite the loan process! His enthusiasm and personality were excellent and I will tell everyone I know about him, the people who I don't know, I will brag to them about John. Overall experience was fabulous.

Business response:

I'm thrilled to hear that you had a fabulous experience and that I could assist you throughout the loan process. It's great to know that the explanations and efforts to expedite were helpful. I truly appreciate your kind words about my enthusiasm and personality. Your willingness to share your experience with others means a lot to me. If there's anything else I can do for you or if you have further questions, please feel free to reach out. Thank you for choosing Mutual of Omaha Mortgage; I enjoyed working with you.

Anthony P.

11 months ago

the whole team communicated well

Business response:

Thank you, Anthony. While I'm usually the direct point of contact, it's great to hear that the overall communication from everyone involved was strong and supportive. Effective communication is crucial, and I'm glad it contributed positively to your experience with Mutual of Omaha Mortgage. If there's anything more I can assist with, feel free to reach out.

Danny C.

11 months ago

Very helpful and was upfront about everything going on he was there when I had questions very pleasant

Business response:

Danny, thank you for your kind words. I'm glad to hear that being upfront and available for your questions made a positive difference. If you ever need further assistance, please don't hesitate to reach out.

Priscila O.

11 months ago

Very helpful through the whole process. Communication was key and responses where on time.

Business response:

I appreciate your feedback, Priscila. I'm glad to hear that you found the communication timely and helpful throughout the process. Keeping lines of communication open is crucial, and I'm pleased it was effective for you. If there's anything more you need or any questions arise, please don't hesitate to reach out to me.

James D.

11 months ago

Tyler was great. He was patient with us and very friendly. He guided us through this and we are so thankful. My wife had her doubts about this whole thing. She said we don't know these people. When she spoke with Tyler she was put a little at ease. She was still a little nervous, but the more she spoke with Tyler the more at ease she became. Thank you Tyler. We appreciate you so much.

Business response:

Thank you, James, for sharing your experience. I'm very happy to hear that I could help ease your wife's concerns and guide you both through the process. Being patient and friendly is always my goal, so knowing it made a difference for you is particularly rewarding. I truly appreciate your kind words and am grateful for the trust you placed in me at Mutual of Omaha Mortgage.

Sean C.

11 months ago

Mr Torres was attentive but not overbearing No pressure & lots of facts Questions were answered

Business response:

Sean, I appreciate your thoughtful review. It's great to know you felt well-informed and at ease throughout our interactions. Providing clear information and answering questions is key to ensuring a comfortable experience, and I'm glad that came across for you. If there's ever anything further you'd like to explore or ask, I'm here to help.

Noel T.

11 months ago

Mr. Alvarado, made the experience exceptionally pleasant.

Business response:

Thank you, Noel, for your kind words. I'm glad to hear that your experience was exceptionally pleasant. It was a pleasure to assist you with your mortgage needs at Mutual of Omaha Mortgage. If there's anything more I can do for you in the future, please feel free to reach out.

Deborah C.

11 months ago

We were kept informed every step of the way. It was a smooth process from start to finish. Would definitely recommend!

Business response:

Deborah, thank you for sharing your experience. I'm delighted to hear that you felt informed throughout the entire process and found it smooth. It's my goal to make every step clear and manageable. Your recommendation means a lot to me, and I'm here if there's anything more I can do for you in the future.

Kassandra R.

11 months ago

recently worked with Broc Penner at Mutual of Omaha Mortgage, and the experience was excellent from start to finish. Broc was professional, attentive, and genuinely committed to making the mortgage process smooth and stress-free. He answered all of my questions promptly, explained each step clearly, and kept me updated throughout the entire process. It was clear that he truly values his clients and takes pride in delivering top-notch service. I would gladly recommend Broc and Mutual of Omaha Mortgage to anyone looking for a ... read more

Business response:

I'm truly grateful for your kind words and high recommendation, Kassandra. I'm pleased to hear that you found our work together professional and stress-free. Ensuring that you feel supported and informed during the mortgage process is important to me, so it's wonderful to know that I could help you feel confident and well-guided throughout. Thank you for trusting me with such an important journey and for recognizing my commitment to delivering excellent service. Your recommendation means a great deal to me!