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Mutual of Omaha Mortgage
- Mortgage Lenders
- Wichita, KS
About this business
Location details
12021 E 13th St N, Wichita, KS, 67206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Brenda jumped through hoops to get the ball rolling for a close in 3 weeks
Business response:
John, thank you for your kind review. I'm very happy for you and your family. Please reach out if you have any questions going forward. I will stay in touch, especially once we see rates going down and a refinance would benefit you. Enjoy your new home!!
Verified by Mutual of Omaha Mortgage
Brenda was fantastic to work with. Her communication was always timely and impactful to move the process forward. She was also very accessible, frequently calling or taking calls well after normal business hours. She made the entire process smooth and painless.
Business response:
I'm truly grateful for your kind words, Scott. It was a pleasure to serve you. Ensuring a seamless, smooth process for you was my top priority, and I'm elated to hear your positive experience with me at Mutual of Omaha Mortgage. I'm always ready to help, no matter the time of the day. Thank you for taking the time to leave this fantastic review. It means a lot. Looking forward to assisting you with any future mortgage needs!
Verified by Mutual of Omaha Mortgage
The rate is just okay compared to rate offered by other home lender and didn't work out with the previous rate offered, but the communication skills of Ms Brenda is great.
Business response:
I appreciate your feedback, Wilmar. I'm glad to hear that our communication was a positive part of your experience with Mutual of Omaha Mortgage. I understand your concerns about the rates and I'm always looking for ways to provide the best possible solutions for my clients. Going forward, I will take your comments into account as we strive to improve our services. Thank you for your review and for trusting me with your mortgage needs.
Verified by Mutual of Omaha Mortgage
Brenda was an absolute pleasure to work with. Very professional, punctual, and patient with us as first-time homebuyers, taking her time to explain everything to us clearly so it was easy to follow and understand. We would recommend her services to anybody and would definitely use her again for our next home purchase!
Business response:
Thank you so much for your kind words, Jason. I'm glad to hear that you felt supported and informed throughout your first home buying experience. It was my pleasure to help you understand the process and make it as smooth as possible. I'm grateful for your recommendation and look forward to assisting you with your next home purchase. Thank you for choosing Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
Availability, advises, pleasant
Business response:
Herve, thank you for your kind review! Wishing you much happiness in your new home!
Verified by Mutual of Omaha Mortgage
Availability, advises, pleasant
Business response:
Herve, thank you for your kind review! Wishing you much happiness in your new home!
Verified by Mutual of Omaha Mortgage
Brenda was always quick to respond to any and all questions along the way. She helped us in many ways that made the process easier.
Business response:
I'm so glad to hear that you had a positive experience, Karla! Your satisfaction is my top priority, and it's wonderful to know that my quick responses and assistance helped simplify the mortgage process for you. Thank you for trusting me and Mutual of Omaha Mortgage with this important step. Your feedback and 5-star rating are greatly appreciated!
Verified by Mutual of Omaha Mortgage
Brenda was very helpful with us being first time home buyers. Friendly, knowledge, and heartfelt customer service and hospitality were beyond anything we would have expected.
Business response:
Ron and Karla, Thank you both for your kind words. I truly appreciated the opportunity to work with you both. Enjoy your new home! Brenda
Verified by Mutual of Omaha Mortgage
Brenda takes the time to explain the entire process. She provides many options and walks us through the pros and cons. She doesn't do the hard-sell or pressure you into a particular loan service.
Business response:
I truly appreciate your generous review, Merin. It's my goal to ensure that my clients understand their options and the entire mortgage process. I'm delighted to hear that you felt informed and comfortable, without feeling any sales pressure. This positive feedback motivates me to continue providing the best possible service. Thanks once again for choosing Mutual of Omaha Mortgage.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 321 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.