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Mutual of Omaha Mortgage

4.9
  • Mortgage Lenders
  • Bloomington, IL

About this business

FinanceMortgage BrokersMortgage Lenders

Location details

2401 E Empire Street, Suite B, Bloomington, IL, 61704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,942 reviews
Select a rating
Alvin D.'s profile image
Alvin D. 

Verified by Mutual of Omaha Mortgage

a year ago

The people that we worked with 

Business response:

I'm thrilled to hear about your positive experience with us at First State Mortgage, Alvin. It was a pleasure working with you on your FHA loan. Your 5-star rating means a lot to me and the whole team. Thank you for your kind words and trust in our service. If you need any further assistance, don't hesitate to reach out. 

Kathryn M.'s profile image
Kathryn M. 

Verified by Mutual of Omaha Mortgage

a year ago

The process went smoothly and fast. 

Business response:

I'm thrilled to hear that you found the process smooth and fast, Kathryn! It was my pleasure to assist you with your conventional loan. Your satisfaction is my top priority. Your 5-star rating is greatly appreciated. If you have any future needs, don't hesitate to reach out. Thank you for choosing First State Mortgage. 

Kathleen O'Brien B.'s profile image
Kathleen O'Brien B. 

Verified by Mutual of Omaha Mortgage

a year ago

As usual, Josh was tremendous to work with. He was very professional, and I especially appreciated the updates he provided during the actual transactions. I really like working with Josh. 

Business response:

I'm absolutely thrilled to hear that you had such a positive experience, Kathleen! Your words mean a lot to me. I strive to keep my clients informed and comfortable throughout the entire process, so it's fantastic to hear that my efforts were appreciated. Looking forward to serving you again in the future. Take care! -Josh Jackson, First State Mortgage 

Corinna M.'s profile image
Corinna M. 

Verified by Mutual of Omaha Mortgage

a year ago

Josh was absolutely wonderful! He walked us through each step and never made us feel bad for asking questions. He was very kind and kept us in the loop at every turn. Will definitely be going with him when we sell/buy again! 

Business response:

Hi Corinna, thank you so much for the wonderful review and the perfect rating! I'm delighted to hear that you felt comfortable asking questions and that you felt well-informed during every step of the process. It was truly a pleasure working with you on your conventional loan, and I look forward to assisting you when you're ready to sell/buy again. Your trust in First State Mortgage and myself means a lot. Thank you once more for your kind words. - Josh Jackson 

Gavin K.'s profile image
Gavin K. 

Verified by Mutual of Omaha Mortgage

a year ago

Great communcation and willingness to explain the process to a new homebuyer. 

Liliana T.'s profile image
Liliana T. 

Verified by Mutual of Omaha Mortgage

a year ago

Everything always goes smooth and on time with Josh. He is very professional and great to work with. 

Business response:

Liliana, I'm thrilled to hear about your positive experience with our services at First State Mortgage. It's fantastic to know that you found everything to be smooth and timely. Customer satisfaction is paramount, and it's always encouraging to know that our professionalism is appreciated. Thank you for your superb rating and for choosing Conventional loan with us. I look forward to helping you again in the future. - Josh Jackson 

Anisia H.'s profile image
Anisia H. 

Verified by Mutual of Omaha Mortgage

a year ago

The communication was on point but the entire process waa stressful in a sense. 

Business response:

I appreciate your honest feedback, Anisia. I understand that the loan process can be stressful and I'm glad that our communication was up to mark. I'll strive to make the process smoother in the future. Thanks for choosing First State Mortgage for your FHA loan. Feedback like yours helps us improve. 

Jacob G.'s profile image
Jacob G. 

Verified by Mutual of Omaha Mortgage

a year ago

Really helped me understand a little bit more when I didn't quite understand 

Nallely R.'s profile image
Nallely R. 

Verified by Mutual of Omaha Mortgage

a year ago

So thankful for Jackie and her staff helping me through such an important part of my life!!! 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 1,942 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.