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My Family Medical Group

4.6

About this business

Location details

5475 Walnut Ave, Chino, CA, 91710, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6749 reviews
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Angela S.'s profile image
Angela S. 
2 years ago

I am very happy with Dr. Shah and always feel he provides me excellent care. Unfortunately, this past visit was not pleasant. I waited almost an hour past my appointment time and then Dr. Shah was rushed because he was running so late. Hoping this was a one-time thing and won’t occur during the upcoming year. 

Business response:

We apologize for the inconvenience you experienced during your recent visit, Angela. We understand that waiting for an extended period can be frustrating, and we strive to provide timely and attentive care to all our patients. We appreciate your feedback and will work to ensure that this does not happen again in the future. Thank you for choosing My Family Medical Group. 

Elizabeth R.'s profile image
Elizabeth R. 
2 years ago

Excellent urgent care is good to have when you get sick and can't see your doctor. 

Business response:

Hi, Elizabeth. We appreciate the kind words and are glad we could provide you with a positive experience! 

Paul R.'s profile image
Paul R. 
2 years ago

The experience was fine, but I am wondering why you are asking now. We have been patients when the doors opened when the business was Chino Medical group. We stayed when the medical group became My Family Medical Group. We have received medical services at that location for more than 40 years. We we’re totally caught off guard when we recently found out that as of Feb 2, 2024 you will no longer take our insurance. 

Business response:

Hi, Kathryn. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Brenda E.'s profile image
Brenda E. 
2 years ago

Thank you, Doctor Lira for calling me and ensuring me I would be ok. And thank you to Lira’s Nurse for alerting the Doctor to my urgent message.. I trust Doctor Lira and the staff at My Family Medical..🙃 

Business response:

Hi, Brenda. We are thrilled to learn that you had a positive experience with us! 

Anthony A.'s profile image
Anthony A. 
2 years ago

Well organized and know what medical treatment is all about. 

Business response:

Hi, Anthony. Thank you so much for leaving us a stellar review! 

Gabriela S.'s profile image
Gabriela S. 
2 years ago

Dr Jessica was amazing she took the time to listen was very informative, helpful. The nurse that took me into my room was very nice. I’m extremely pleased with the care I received at the Chino clinic. 

Business response:

Hi, Gabriela. Your feedback is highly appreciated. Thank you for the review! 

Jesus H.'s profile image
Jesus H. 
2 years ago

Hi! I’m having the best health care for my Dr. Patel. She always pays attention to my needs, For that reason my health is Great.Thanks. 

Business response:

Hi, Jesus. We appreciate the kind words and are glad we could provide you with a positive experience! 

Elizabeth S.'s profile image
Elizabeth S. 
2 years ago

Everything was great. 

Business response:

Hi, Elizabeth. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Bryan T.'s profile image
Bryan T. 
2 years ago

Outstanding Dr. Harvey is an outstanding doctor. 

Business response:

Hi, Bryan. We are thrilled to learn that you had a positive experience with us! 

Frequently asked questions about My Family Medical Group

How is My Family Medical Group rated?

My Family Medical Group has a 4.6 star rating with 749 reviews. 

When is My Family Medical Group open?

My Family Medical Group is open now. It will close at 5:00 p.m.