Ned Stevens Gutter Cleaning

Toria Paris 

on Google

3 months ago

THE CALL: I was skeptical due to the mixed reviews. But I have to be honest… the rep I spoke to on the phone was so kind, professional & knowledgeable that I couldnt resist. They understood my concern & gave great suggestions on what I needed. I am SO GLAD I chose them! PRICING: I was hoping to find someone under $200, especially if I agree to have them cleaned all year. I was happy they fit my budget. Always be fair & reasonable to customers willing to stick with you. I hope the price doesnt go up. THE WAIT: It took a whi... read more

Deborah Urso 

on Google

3 months ago

Amazing. They were a bit behind as to the weather but came in the timeframe they mentioned on the phone. The Customer Service rep was knowledgeable about their services. I signed up to have them come quarterly for my gutters.l as I have trees on all three sides of my house. I scheduled for Gutters and Powerwash the property and they told me from go it was two different crews. I mentioned it when they got to my home to do the pressure wash that I would have liked the Gutters done first and we settled on them (two men) coming... read more

Russ Seagren 

on Google

4 months ago

I made initial contact and enjoyed service the very next day. Gutters were a real mess but two staff showed up from Stevens Gutter first thing the next morning, promptly surveyed the challenge and immediately set up ladders and prepared equipment. Work was challenging but the two employees wasted no time in clearing the gutters and drains, then promptly cleaned up and removed all the debris. Impressive work, impressive speed, and impressive thoroughness in their work and congeniality. Glad I signed up for a year's service wi... read more

Alex H. 

on Google

a month ago

Brand new gutter installation. They told me they would invoice me after the installation and I would have an opportunity to look over the work, however, the auto-billed my credit card. I haven't gone up to see if the gutters are installed correctly, but these downspouts give me heartburn. Screws not in designated areas, straps cut, offset not symmetric, sometimes only two anchors for a ~30' downspout. They said they sent a guy out while I wasn't here who confirmed everything is installed satisfactorily. Emails go unanswered,... read more

Lenny Herndon 

on Google

a week ago

I scheduled a gutter cleaning and made sure to explain during the initial order that my home has gutter guard screens. I was given a reasonable quote, and I was told this would not be an issue. When the two technicians arrived, they stated they needed to contact the home office to approve an extra charge for removing the gutter guards. I explained — just as I had when placing the order — that the guards don’t need to be removed; they flip up easily for cleaning. Unfortunately, the customer service representative I spoke to ... read more