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Nelson Subaru
- Car Dealers
- Bassett, VA
About this business
Welcome To Nelson Subaru Car Shopping Made Easy Quality New And Used Subaru In Bassett Near Eden, NC And Martinsville, VA Here at Nelson Subaru, it is our mission to be the automotive home of drivers in the Bassett, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Location details
4730 N Virginia Ave, Bassett, VA, 24055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My experience at your dealer ship was great. The service agent was as very courteous, knowledgeable, and best of all helpful.
Very friendly staff
Excellent customer service and support
Did a great job was friendly and efficient. Thank you for all you did.
Recalls were checked and taken care of in a timely manner and car was inspected.
It may be a BBB-accredited business,but the service from the moment you arrive isn't that great. The advisor at the front desk (Marian) isn't that friendly, and their hospitality service is seriously lacking. If she were more friendly,maybe even the work environment would change. Diagnostics and car service are fine,except the waiting time is too long and we have more things to do.
My vehicle was there by an appointment on March 24th, no one called me or informed me about anything concerning my car, I had to call them, after another week I came up to talk in person..this time it was parts had to be ordered,again I called,they were gonna call me back but didnt,2 more days later they called said vehicle was ready
1. One extra star because the in-person service clerk was great. 2. I called and made an appointment. They took my vehicle and contact information, etc. 3. I arrived for 8 A.M. appointment. They had no record of my appointment, vehicle and contact information, etc. 4. Appointment was to repair CVT Park Switch (under extended warranty, already discussed with Subaru of America), textbook presentation: intermittent, with increasing frequency, episodes of ignition key not being able to be removed when car is in park, requiri... read more
Superb service
Frequently asked questions about Nelson Subaru
How is Nelson Subaru rated?
Nelson Subaru has a 4.7 star rating with 720 reviews.
When is Nelson Subaru open?
Nelson Subaru is closed now. It will open tomorrow at 8:00 a.m.