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Nelson Subaru

4.7

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.7920 reviews
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Lisa W.'s profile image
Lisa W. 
2 years ago

Fast and efficient service. 

Business response:

Hi, Lisa. Your feedback is highly appreciated. Thank you for the review! 

Rose W.'s profile image
Rose W. 
2 years ago

Amazing customer service!! Marion was friendly, knowledgeable, right on time with answers and service. Super quick in scheduling appointments and very prompt in finishing scheduled work. Beyond impressed with this service team. Highly recommend using them!! 

Business response:

Hi, Rose. We appreciate the kind words and are glad we could provide you with a positive experience! 

Lisa H.'s profile image
Lisa H. 
2 years ago

Absolutely seamless! From the phone call to make my appointment, to the friendly and informative service writer (Marian), to picking up my car (washed and looking good), to the price (tires, alignment, rear brakes)! Absolutely thrilled! I love Nelson Subaru and would recommend them to anyone! 

Business response:

Hi, Lisa. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Shiree A.'s profile image
Shiree A. 
2 years ago

Everything went well today. I was very pleased. The only thing that I am concerned about is that you charge to use a credit card now. I don't like that. Can that be fixed? Thank you. 

Business response:

Hi, Shiree. We are thrilled to learn that you had a positive experience with us! 

Elvis S.'s profile image
Elvis S. 
2 years ago

Everyone was very professional and helpful 

Business response:

Hi, Elvis. Thank you so much for leaving us a stellar review! 

Tammy M.'s profile image
Tammy M. 
2 years ago

Nelson's takes care of my car and me. Marion and her team are the best. Appreciate their time, attention and care. 

Business response:

Hi, Tammy. Your feedback is highly appreciated. Thank you for the review! 

Holly C.'s profile image
Holly C. 
2 years ago

Repairs were done in a timely manner 

Business response:

Hi, Barry. We appreciate the kind words and are glad we could provide you with a positive experience! 

John D.'s profile image
John D. 
2 years ago

As expected, another exceptional experience at Nelson. Marian is always professional and informative. An excellent service visit,. 

Business response:

Hi, John. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Richard T.'s profile image
Richard T. 
2 years ago

Marian is the best! She is very thorough with the service done on my Subaru wilderness. 

Business response:

Hi, Richard. We are thrilled to learn that you had a positive experience with us! 

Frequently asked questions about Nelson Subaru

How is Nelson Subaru rated?

Nelson Subaru has a 4.7 star rating with 920 reviews. 

When is Nelson Subaru open?

Nelson Subaru is open now. It will close at 7:00 p.m.