Nelson Toyota's cover image

This profile has been claimed by the business owner or representative.

Nelson Toyota

4.7

About this business

Location details

980 Fairystone Park Hwy, Stanleytown, VA, 24168, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,432 reviews
Select a rating
Susan S.'s profile image
Susan S. 
2 years ago

The service staff are courteous and helpful. I don't have to wait a long time for an appointment. They let me know of upcoming maintenance or recalls my SUV will need. 

Business response:

Hi, Susan. We appreciate the kind words and are glad we could provide you with a positive experience! 

Shirley W.'s profile image
Shirley W. 
2 years ago

Did great I was not in there more than 45 minutes. All staff was very friendly and knowledge. 

Business response:

Hi, Shirley. Thanks for taking the time to share your positive experience. We truly appreciate it! 

James Minter J.'s profile image
James Minter J. 
2 years ago

Everyone from the service writer, mechanic and service manager were extremely professional. 

Business response:

Hi, James. We are thrilled to learn that you had a positive experience with us! 

Donna C.'s profile image
Donna C. 
2 years ago

Great job! Katie was my service advisor and she was very friendly and helpful! Thank you so much. 

Business response:

Hi, Donna. Thank you so much for leaving us a stellar review! 

Ronnie G.'s profile image
Ronnie G. 
2 years ago

Was met a the door. The car was out front ready to go. Went over the car with Chris covered my question. Went inside to do paper work. It took about 20 min.. Tags were put on car I was think and was on my way 

Business response:

Hi, Ronnie. Your feedback is highly appreciated. Thank you for the review! 

Deborah G.'s profile image
Deborah G. 
2 years ago

Excellent service. Highly recommend Nelson Toyota 

Business response:

Hi, Deborah. We appreciate the kind words and are glad we could provide you with a positive experience! 

Jacob M.'s profile image
Jacob M. 
2 years ago

Very polite and great customer service. Great place!! 

Business response:

Hi, Jacob. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Christopher D.'s profile image
Christopher D. 
2 years ago

Dropped off the wife’s sequoia this morning. Had two small items repaired under warranty, and first oil change. Got it in and back to me very promptly! great experience 

Business response:

Hi, Christopher. We are thrilled to learn that you had a positive experience with us! 

Bernice M.'s profile image
Bernice M. 
2 years ago

I went in for maintenance. I sat down every bit of 15 minutes and next thing I know the service advisor was telling me my vehicle was ready. In and out in 20 minutes including paying for my service. Kudos! 

Business response:

Hi, Bernice. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Nelson Toyota

How is Nelson Toyota rated?

Nelson Toyota has a 4.7 star rating with 1,432 reviews. 

When is Nelson Toyota open?

Nelson Toyota is closed now. It will open tomorrow at 8:00 a.m.