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N&M Restoration
- Masonry/Concrete
- Royal Oak, MI
About this business
Location details
220 S Main St, #304, Royal Oak, MI, 48067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | 09:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Yesterday, I had the pleasure of working with N&M Restoration on an outdoor hardscaping project featuring brick pavers. From the start, they provided helpful advice on materials selection, design elements, and construction practices. The staff was friendly and professional, providing me with the insights I needed to make informed decisions about the project.In the end, my project was completed both on time and within budget. The brick pavers looked great and really enhanced my home's exterior! I have no hesitation in recomme... read more
Business response:
Thank you for your glowing review, ******! We are delighted to hear about your fantastic experience with N&M Restoration. It's wonderful that our team was able to provide you with the necessary advice and expertise on material selection and design elements, keeping everything within budget and on-time. We also appreciate your kind words regarding our customer service as we strive to make sure each of our customers feels supported in their project. Providing a written contract is important for us to ensure transparency and he... read more
I had some work done by this company less than 2 months ago. I paid $5500. for a concrete foundation to be installed for a 2-car garage. The measurements were supposed to be 20 x 20. What I received as a stab that measures out to be 19 X18 and to close to the property line to install a garage without adding the proper safety requirements to protect my neighbor's property from a fire. I reasoned these the customer service guy and the owner for over a month. Only to be told that I could pay an additional $4000,00 to have the w... read more
Business response:
Mrs ******** The garage footing was already in location where we installed exactly what you were charged for. After pad was poured she said it wasnt the size she requested. I would have to dig an entirely new footing to allow for the garage size she wants. We have no problem in doing it but she wasnt charged for it. So a new estimate was sent. She declined felt it should be included.
This owner of this company ****** ********is a professional **** ******. At initial consultation he claims to have 35 full time employees and later on down the journey with this company find out all of his work he gets is subcontracted out and once he gets the first initial payment with a promised project start date it is impossible to get back in contact with him when the project is past the start date and no one has showed up. And when Getting in contact with his office guy ***There is nothing but excuses given
Beware! In 2023 we hired N&M Retoration *********, ** to pour a stained pebble finish cement patio. During the power wash process (a near last step that exposes the pebbles) some pebbles came loose. We later discovered this happened because the power washing was to soon and patio wasn't dry enough.We pad the final payment before the problem was noticed (bad move). **** (owner) would not even return our phone calls requesting repair. We even offerred to fix ourselves and all we needed was a cup or two of stain. NO tesponse to... read more
Business response:
****************, There was no final payment made to our company from you. In fact our company has been trying to reach you in regards to this matter with no return phone call. We have received an email stating that because you didnt see that the pipe was installed , that you were not going to pay. Never once have you called me back or called to discuss any stain. Please return my call to receive the stain you say youre in need of, and we can get this billing issue addressed. Thank You,N&M Restoration
Super unprofessional. I use to work for this company and had him come out and do work on my sisters house, the choices in stone he gave her didnt match the house. She wanted her planters removed from her brick garage wall because they were pulling away and he tried to build them back on. Because he doesnt want to fill the holes where they were without charging her more, when that should have been in the initial estimate. They crew he sent over didnt even know what they were doing. Or didnt show when they said they were going... read more
Business response:
************,I am quite sorry you feel the need to put your personal feelings towards certain employees at our company on this social platform. It is unfortunate that you could not perform work duties adequately enough for us to keep you with our business, this unprofessionalism shows exactly why we could no longer keep you with our company. As you claim to have known how "unprofessional" we have been for years, yet you recently recommended that your sister pick us over your own brother's masonry company to do work for her. ... read more
Frequently asked questions about N&M Restoration
How is N&M Restoration rated?
N&M Restoration has a 4.5 star rating with 113 reviews.
When is N&M Restoration open?
N&M Restoration is open now. It will close at 5:00 p.m.