This profile has been claimed by the business owner or representative.
N&M Restoration
- Masonry/Concrete
- Royal Oak, MI
About this business
Location details
220 S Main St, #304, Royal Oak, MI, 48067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | 09:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
This owner of this company ****** ********is a professional **** ******. At initial consultation he claims to have 35 full time employees and later on down the journey with this company find out all of his work he gets is subcontracted out and once he gets the first initial payment with a promised project start date it is impossible to get back in contact with him when the project is past the start date and no one has showed up. And when Getting in contact with his office guy ***There is nothing but excuses given
Beware! In 2023 we hired N&M Retoration *********, ** to pour a stained pebble finish cement patio. During the power wash process (a near last step that exposes the pebbles) some pebbles came loose. We later discovered this happened because the power washing was to soon and patio wasn't dry enough.We pad the final payment before the problem was noticed (bad move). **** (owner) would not even return our phone calls requesting repair. We even offerred to fix ourselves and all we needed was a cup or two of stain. NO tesponse to... read more
Business response:
<p>****************, </p><p>There was no final payment made to our company from you. In fact our company has been trying to reach you in regards to this matter with no return phone call. We have received an email stating that because you didnt see that the pipe was installed , that you were not going to pay. Never once have you called me back or called to discuss any stain. Please return my call to receive the stain you say youre in need of, and we can get this billing issue addressed. Thank You,</p><p>N&M Restoration</p>
Super unprofessional. I use to work for this company and had him come out and do work on my sisters house, the choices in stone he gave her didnt match the house. She wanted her planters removed from her brick garage wall because they were pulling away and he tried to build them back on. Because he doesnt want to fill the holes where they were without charging her more, when that should have been in the initial estimate. They crew he sent over didnt even know what they were doing. Or didnt show when they said they were going... read more
Business response:
************,I am quite sorry you feel the need to put your personal feelings towards certain employees at our company on this social platform. It is unfortunate that you could not perform work duties adequately enough for us to keep you with our business, this unprofessionalism shows exactly why we could no longer keep you with our company. As you claim to have known how "unprofessional" we have been for years, yet you recently recommended that your sister pick us over your own brother's masonry company to do work for her. ... read more
Frequently asked questions about N&M Restoration
How is N&M Restoration rated?
N&M Restoration has a 4.5 star rating with 107 reviews.
When is N&M Restoration open?
N&M Restoration is closed now. It will open tomorrow at 9:00 a.m.