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Northwest Self Storage

4.6

About this business

Northwest Self Storage offers convenient and affordable self storage units in Vancouver. Whether youre looking for easily accessible drive-up storage units or indoor climate controlled units, youll find a home with us. Our facility features gated access with extended hours, well-lit grounds, and wide aisles for convenient truck access. Store with Northwest Self Storage and see why our units are ideal to suit your storage needs. Visit us at 7523 NE Hwy 99 Suite A today to rent your space. Northwest Self Storage is an NSA Stor... read more

Location details

7523 NE Hwy 99, Vancouver, WA, 98665, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.6165 reviews
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Jeff T.'s profile image
Jeff T. 
rating
a year ago

I've been using self storages for 20 years and I've been blessed last few years with having a wonderful Manager working at the Hazel Dell branch named Sherri, I couldn't ask for more by knowing someone like her is in charge of keeping my storage unit safe and secure on daily basis, thanks Sherri. 

Donna W.'s profile image
Donna W. 
rating
6 years ago

Rented a unit today and was so impressed with the young lady Tiffany in the office and the facility. She was very friendly and really cared about what my situation was. She went over and beyond to help me find the perfect size. This day in age people dont know what customer service is but iam glad i found someone who does. The facility was very clean and had heated units. I will be recommending the hwy 99 Northwest self storage to everyone i know. 

Trevor L.'s profile image
Trevor L. 
rating
7 years ago

I went here looking for a 5'x5' unit. At first the prices were not a bargain, but comparable to other storage places. When I reserved my unit and began moving in, I noticed that there was already s padlock on my unit. Long story short, someone was using that storage unit without paying for it and rather than having me wait for him to clear it out, they were very accommodating and upgraded me to a 7'x10' unit that is climate controlled for the same price as the 5'x5'. This is outstanding customer service in my eyes and recomm... read more

Michael B.'s profile image
Michael B. 
rating
a month ago

Horrible location for storage. Rat infested with feces and urinn all over items in locker 

Dean M.'s profile image
Dean M. 
rating
2 years ago

I went to pay my rent. I told the manager that we would be leaving on the 21st which is only four days away but I still had to pay my rent in full and not get any refund so I'm paying $79 for four days these people are crooks, the manager at the counter is very rude and does not do her job like she says she does few times. She said she was gonna give me a call every time I walked in there to pay my rent which she said over and over she's full of crap. Bad bad play Stay Away...... so I just got off the phone with the owner an... read more

Riley O.'s profile image
Riley O. 
rating
6 years ago

I stored things here between my sophomore and junior year of college. We loaded everything in no problem, and locked the unit before we left. We got a phone call a month later saying that the unit was not secured. I asked what we could do and no one helped us. I called and called and left messages and got hung up on multiple times. Finally, someone told us we could sign a form and fax it back and they would cut the lock, give us a new one, and resecure the unit. I waited a month for a call back from him that never came. Wh... read more

Heidi Jo R.'s profile image
Heidi Jo R. 
rating
11 years ago

I strongly suggest you find somewhere else. It is overpriced to begin with, and not once but TWICE I arrived to find myself locked out of my unit when my payments were current. Both times there was nobody in the office or reachable by phone. This place is a joke! Mark B.'s review is spot-on. Even the same manager. 

Austin K.'s profile image
Austin K. 
rating
11 years ago

The "Free Move-In Truck" is only for moving your stuff into their units... Not for "Moving In" to your new home. Prices weren't bad, but when we no longer needed the storage, that moving truck seemed like a bit of a marketing scam. 

Frequently asked questions about Northwest Self Storage

How is Northwest Self Storage rated?

Northwest Self Storage has a 4.6 star rating with 165 reviews. 

When is Northwest Self Storage open?

Northwest Self Storage is open now. It will close at 10:00 p.m.