Luke Board on Facebook
3 years ago
09/27/2019, 09:44 AM
I don’t even know where to start! From the first inquiring call I made to scheduling my next apt in a couple weeks I have been blown away at their level of knowledge and care and genuine customer care they offer!
Long story short, I went to another dentist because a friend recommended them only to enjoy the checkin and people in the front desk and quickly realize it was a front and a facade. The dentist in the back was rude and didn’t want to fully numb me to complete a root canal and after 4 times numbing she gave up and threw the tools down and told me to go to another specialist for the root canal just to come back for some excessive cleaning. Basically it was just not a good experience at all!!!
I called into NorthWoods Dental Spa and spoke with Maria who is a an absolute doll! She walked me through all the steps and what I need and they need to get things rolling and has me into the office the next day at 10am! I show up and they are SO overly welcoming and got me back talking to Dr Blasse and fell in love with this dentist office!
She walked in and knew exactly what to say and to ask about how the pain comes across. I had troubles being numbed enough for a root canal but she pulled out all the tricks of the trade and by the time I knew it, the root canal was done!!! No pain, no discomfort no nothing!
Then she explained what all was needing to happen in the next appointment and introduced me to the hygienist, I can’t remember her name 😭, came in and just took this to the next level!
She explained what she was doing, why she was doing it and got the deepest cleaning to the point where I can FEEL MY TEETH CLEAN! Then walked me through her tips and tricks for a better clean, of which I have never heard but am most definitely using from now on, and passed me on to the front desk where the process was seamless!
I literally wanted to hug every person in the office because I went from wanting to cry because of such a horrid experience to finding my new life long dentist!
Thank you so much NorthWoods Dental Spa!
You blow every experience out of the water!
I actually look forward to going back for my appointments!