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Numotion
- Professional Medical Supplier
- Las Vegas, NV
About this business
Location details
7340 Smoke Ranch Rd, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything went smoothly
Business response:
Thank you for your positive feedback, Matthew! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (702) 431-1610.
The evaluation for our wheelchair needs was very helpful and the understanding expressed most appreciated! Thank you!
Business response:
Thank you for your positive feedback, Kelly! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (702) 431-1610.
We appreciate the excellent customer service from David (DJ) on my power chair. He explained what he was going to do and what needed to be done in the future. He also responded to our text messages.
Business response:
Thank you for your positive feedback, Jane! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (702) 431-1610.
It may seem strange to give someone 5 stars without buying their product, but that is what an honest salesman will do for you. Skyler came to my house, showed me their mobile wheelchairs, and determined the one I needed is one that his company won't allow him to sell. Knowing this, he still patiently took his time and explained the why's and wherefores' of what I needed. He then called his friend at a competitor's business and asked him to call on me. I have not seen this level of honesty for some time - a salesman losing a ... read more
Business response:
Thank you for your positive feedback, James! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (702) 431-1610.
The service to repair my chair took a long time but it showed me that my chair is just as important to nu motion as it is to. And that my safety was top in their minds
Business response:
Thank you for your positive feedback, Joe! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (702) 431-1610.
Cory was great & I felt very comfortable working with him. He walked along with me which gave me the sense of security that I wouldn’t injure myself doing the evaluation. However my left bone on bone knee did react severely later that evening. That is the only caution I would address in the future. Knees how we take them for granted. I would absolutely recommend Dignity Health Therapy. Thank you
Business response:
Thank you for your positive feedback, Mary! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (702) 431-1610.
Unfortunately, I do not recommend Numotion. From the initial attempt at wheelchair delivery the wheelchair did not fit through the front door, nor did it fit the person who it was intended for , it was too tall and wide so it had to be modified, however even after this was done within the first 24 hours bolts were falling off of the chair and we found swing away arms directlyhit the front wheels so they were not usable.. It appeared to be a bad design and poor build quality. They additionally had to replace the swing arms be... read more
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
If I could give 0 stars I would. I have waited almost 8 months to get my daughter’s wheelchair fixed and when the technician finally comes out to the house to fix it, the wrong parts were ordered. She went half of the school year and all of summer needing it fixed. The new school year will start soon and I’m sure they won’t have the part in time. I do not recommend this company unless you want to be continually disappointed.
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
It took from July 2023 to May 2024 to get my Wheelchair repaired. Please explain how this serves the vulnerable patient population meant to use a DME for independence and capability?
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Frequently asked questions about Numotion
How is Numotion rated?
Numotion has a 4.7 star rating with 232 reviews.
When is Numotion open?
Numotion is closed now. It will open tomorrow at 8:30 a.m.