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Omni Eye Services - West Orange

4.3

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Location details

475 Prospect Ave 2nd floor, West Orange, NJ, 07052, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.3514 reviews
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XXX 
3 years ago

You never get to see dr GrAlyson. My vision is worse after my cataract surgery than before. Would not recommend him to anyone 

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Dissatisfied patient 
4 years ago

Very abrupt in his service. Staff is all intimated by him. Not friendly and made my daughter cry with his cold disposition. Would not recommend unless your ok with being mistreated. 

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Anonymous 
5 years ago

His academic accolades are impressive, however, his patient skills are lacking. I spend the appointment time with his technologists. They do the tests and he reviews their notes and then make the diagnosis. He spends approximately 8-10 minutes (if that long) with the patient. Are his technologists prognosis even accurate? I personally would not recommend Dr. Grayson. 

Business response:

Hi, thank you for reaching out. Dr. Grayson has a special team who sees his patients before hand and goes along the journey with you to ensure you are well cared for! Each test is seen by Dr. Grayson and all prognoses are determined by him. Our schedules have been a little hectic since opening our doors back with COVID, so we apologize that you felt you did not have enough time with him. We promise to stretch out our schedules better and improve for next time! 

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Anonymous 
5 years ago

this is the WORST WORST experience ever ,worst doctor in the planet. Rude , all his staff seems afraid of him . You can feel the negative energy as soon he comes in the room. Very unprofessional .do not take your children there. 

Business response:

Hi, thank you for reaching out. We would like to discuss this review further. Please reach out to our Center Director at (732) 750-0400 at your convenience. 

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Poor COVID Procedures 
5 years ago

I saw Dr. Kleen At Omni Eye Svces in Parsippany during the COVID crisis. I was instructed to wear a mask and gloves when coming into the offices. I complied. I was very surprised that the doctor and the assistant came in with no mask and no gloves. I was alarmed to see that to say the least. When I asked the doctor to please use gloves if she was going to touch my face, her response was : “You cannot díctate how we do our job. We do the job how we want, if you don’t like that, go to someone else”. That is not the level of pr... read more

Business response:

Hi, please contact our office at your earliest convenience to discuss this issue further. You can reach our Center Director at: (973) 538-7400. 

caterina lanzetta's profile image
caterina lanzetta 
5 years ago

Rude, unprofessional and very mean with kids! Stay Away from him. 

Business response:

Hi Caterina, someone from our team will be in touch with you ASAP to discuss your concerns. Thank you. 

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Anonymous 
5 years ago

He is part of Omni Care in Parsippany NJ. You never get examined by the dr. The office is a n assembly line of moving you from one room to another. Was there about 3 hours with about 15 minutes or less of exam time total. Dr himself is the last stop and spends no time with you. 

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Anonymous 
6 years ago

Wait time was very long. First thing spoken was about prices, which continued by every staff member (relentless discussion of prices). When doctor said procedure was safer if I paid extra out of pocket, I lost all confidence in the doctor who I only saw for about five minutes out of almost four hours at the office. When calling back, I always reached an answering machine. Was told office would not assist with extra insurance forms and I could go fight that on my own. I cancelled surgery. 

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Mary 
7 years ago

Dr. Grayson did laser surgery for glaucoma on my 91 year old mother. The surgery itself was successful. However, we have always waited forever every time we have gone there but today was the worst! She had a 3pm appt. just to check her eyes. They called her in at 3:30. At 4:45 I was concerned and asked to see what was going on. She was sitting in a room with the door closed for an hour. Five people were in and out while I waited. Obviously we were not the money maker laser is. Never again! 

Frequently asked questions about Omni Eye Services - West Orange

How is Omni Eye Services - West Orange rated?

Omni Eye Services - West Orange has a 4.3 star rating with 514 reviews. 

When is Omni Eye Services - West Orange open?

Omni Eye Services - West Orange is closed now. It will open on Monday at 8:00 a.m.