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1205 Pin Oak Dr, Flowood, MS, 39232, United States
Get directionsCourteous, respectful & thorough
Business response:
We genuinely admire your kind words and are pleased to hear that you found our service to be courteous, respectful, and thorough. Thank you for choosing Orkin.
I don't normally post on things like this. However, I hired Orkin 2 months ago and told them I had pets- they left sticky pads all over my house without telling me (my pet got stuck to one of them before I found them all) - so I immediately canceled my subscription- I asked to speak to a manager about the matter and no one ever called me back. They Just charged my debit card another $112 dollars when no one even showed up to my house for a subsequent visit (i canceled my membership).
Business response:
Hello Erica If you’re open to discussing your experience further, please call us at (601) 203-7116. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
For multiple times, after being told to do so, the service man did not come inside my house and on the outside only sprayed a little spot and left. We have video of him.
Business response:
We apologize for any inconvenience caused during your service. Damon please contact us at (601) 203-7116 to discuss this matter further.
When have y'all started billing, before the job is completed?
Business response:
We apologize for falling short of your expectations, Carol. Our billing process typically begins before the job is completed to ensure a smooth transaction. If you have any concerns, please feel free to reach out to us at (601) 203-7116.
Your service SUCKS !!!. I have had conversation with your technician several times as well as this time about when you will be at my house. As usual did not listen, nor respond to text or voicemail. Had it not been for Amanda and long time relationship with Leland office I would have dropped your service a long time ago.
Business response:
Hi Mark I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Please reach out to us at (601) 203-7116 to discuss what occurred and how we might make it up to you.
Orkin has a 4.7 star rating with 1,707 reviews.
Orkin is open now. It is open 24/7.