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Orkin
- Pest Control
- Hanover, MD
About this business
Location details
7484 Candlewood Rd, Ste E, Hanover, MD, 21076, United States
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RecommendedThey are professional and courteous always on time !!!
Business response:
Thank you! We're glad you're satisfied with your service as well as technician
RecommendedDave is the best! Always considerate, professional, and accommodating. I wouldn’t use anyone else but Orkin!
Business response:
Good morning, thank you I will pass this on to his managers.
RecommendedTech was professional and explained what he was doing. I’m very happy with my experience.
Business response:
Thank you I will pass this on to his managers.
RecommendedOne of the greatest experiences with a professional providing any service, ever!! I’ve worked some form of customer service for over 25 years. The personality, knowledge, punctuality, and professionalism is by far unmatched. Instant results and reaction from the pests was easily noticed and full transparency of the service, cost, expectations was excellent. In addition, I was able to book a responder at 1145pm last night and have someone fixing my issue within 24 hours as a new customer.
Business response:
Thank you for your recommendation! So happy you had a great experience with Orkin
RecommendedThey were very professional!
Business response:
Thank you for the recommendation!
RecommendedThe technician arrived in a timely manner. He was professional and respectful of my time and my home environment. He took the time to answer questions, provided suggestions, and was knowledgeable .
Business response:
Thank you for the review Maureen!
RecommendedFriendly, Knowledgeable and Thorough
Business response:
Thank you for the review!
I requested service back in October 2023 to which our issue with yellowjackets was not resolved over the course of approx. 10 visits of inspectors, managers and employees. I finally requested a refund on Dec 14 and it has been over two months to which I have not received a penny. I am extremely disappointed in the services and company overall. I will never use again or recommend.
Business response:
Hi! Danielle. I'm sorry you had to be inconvenienced. I see your account is located in a different branch and a refund was processed on February 7, 2024
RecommendedI requested service back in October 2023 to which our issue with yellowjackets was not resolved over the course of approx. 10 visits of inspectors, managers and techs. While the techs were always respectful and professional, we were always on the same page of not understanding why the office was sending specific people as opposed to sending a manager or inspector right away (the course of action made no sense). It wasted a lot of time and our problem with yellowjackets was horrific. I finally *requested* a refund on Dec 14 a... read more
Business response:
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Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.8 star rating with 2,158 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.