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Orkin

4.7
  • Pest Control
  • New Castle, DE

About this business

Home ServicesPest Control

Location details

34 Industrial Blvd, Ste 102, New Castle, DE, 19720, United States

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4.72,286 reviews
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K Donnelly Crisanti's profile image
K Donnelly Crisanti 
recommend  Recommended
2 months ago

Great customer Service. Nate is the best! 

Business response:

Your positive feedback is greatly appreciated! Nate will be thrilled to hear your kind words. Thank you for sharing your experience with us. 

Dawn Dillman Williams's profile image
Dawn Dillman Williams 
recommend  Recommended
5 months ago

Very fast response after initially contacting Orkin. I was able to get someone to my home same day. Jason was very professional, very knowledgeable and very personable. He explained the process and what to expect in the coming weeks. It feels wonderful to know that my insect problem is not something I’ll worry about much longer. 🐜 

Business response:

Thank you for your wonderful feedback! We're glad to hear about your positive experience with Jason. 

Virginia Bennett's profile image
Virginia Bennett 
recommend  Recommended
7 months ago

Excellent and very professional. Justice is very thorough and explains everything that he is doing. Very nice. 

Business response:

We're happy to hear that Justice was excellent and very professional during the service. Thank you for sharing your experience with us. 

Joanne Spilman Kilduff's profile image
Joanne Spilman Kilduff 
recommend  Recommended
11 months ago

Service man Larry showed up and was totally professional. He told me every step he was going to perform, answered every question I asked. I could not have asked for any more. A++++ I feel confident my problem is solved. Don’t hesitate to use Orkin! 

Business response:

Thank you for your positive feedback! We are glad to hear that Larry provided professional service and addressed all your concerns. 

Catherine G Swanson's profile image
Catherine G Swanson 
recommend  Recommended
a year ago

We rarely have issues with bugs, but when we do, Orkin is who we call. They take the time to work through the issues with me and answer all my questions. Orkin is great at ensuring you know what’s going along the way. Our technician was a pleasure to work with. Communications were top notch! 

Business response:

Thank you for sharing your experience with Orkin. We are glad to hear that our technician provided top-notch communication and service. 

Henry James's profile image
Henry James 
recommend  Recommended
a year ago

Very prompt and very professional and courteous and very knowledgeable and great company 

Business response:

Thank you for your wonderful feedback, Henry! We're glad to hear about your positive experience with our team at Orkin. 

Deborah K Houghton's profile image
Deborah K Houghton 
recommend  Recommended
a year ago

First of all we love Kathy! Also, we always get a REAL person when we call. Customer Service is the best! Orkin is by far the best Pest Control!! Thanks! 

Business response:

Thank you for your review! We are thrilled to hear that you love Kathy and our customer service. We strive to provide the best pest control service possible. Thank you for choosing Orkin! 

Amy Paisley's profile image
Amy Paisley 
recommend  Recommended
a year ago

Casey has been my Orkin representative for a couple of years now. Always very pleasant and punctual. He does a fabulous job and calls on his way to let me know his ETA as well as to see if I’m having any bug/ant issues. Within a day or two of his treatments the bugs(usually ants) are completely gone. I don’t even have to be home anymore, I gave him access to my house and totally trust him. I started my contract with them almost 7 years ago because my neighbors were roach infested and they started crawling my direction. Case... read more

Business response:

Thank you for taking the time to share your positive experience with us, Amy! We're thrilled to hear that Casey has been providing you with excellent service and that you trust him completely. It's great to know that he has been able to effectively eliminate any bug issues you've had and that you appreciate his punctuality and communication. We truly value your loyalty and appreciate your kind words about our customer service. If you ever need any further assistance, please don't hesitate to reach out to us at (302) 317-5999... read more

Adrian Woolfolk Baynard's profile image
Adrian Woolfolk Baynard 
recommend  Recommended
a year ago

Prompt, respectful. Explain every step. 

Business response:

Thank you, Adrian! We really appreciate your kind words about our prompt and respectful service. It means a lot to us that we were able to explain every step to your satisfaction. 

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.7 star rating with 2,286 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.