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Orkin
- Pest Control
- Naperville, IL
About this business
Location details
1864 High Grove Ln, Naperville, IL, 60540, United States
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RecommendedVery informative. Tony was our tech he was awesome. I would recommend them for sure!
Business response:
Thanks for those kind words, Tina! We'll pass them on to Tony. We appreciate your feedback and your business. If we can be of any further assistance, please do not hesitate to contact our office at 630-892-8761.
RecommendedThe workers they send are always customer friendly and intent on solving the problem. they guarantee their work and have no problem coming back if results arent successful. Good company
RecommendedI had mice in my basement, the tech was amazing ! Found where they were getting in and that took care of the Problem. He was friendly and very Confident!
Business response:
Hello Bobbette. Thank you for your recommendation. We're happy our technician was able to resolve your problem.
RecommendedMy technician today Thomas L. Was very pleasant. Hope to see him on our next visit.
Business response:
Glad to hear, Thank You very much
Do not recommend. Unprofessional and no proper communication. They will overcharge you. Without actually providing full service.
Business response:
Ranka, it was a pleasure speaking with you on the phone today. I am grateful that you gave me the opportunity to hear your concerns from beginning to end. Again, I sincerely apologize for the miscommunications you experienced with some of my colleagues. I am fortunate to say, that will not happen again. Thank you for letting me be your point of contact from this point forward. Warm regards!- Service Manager, Rebecca Madison
Since Roger left I have yet to encounter a technician who is truly knowledgeable and instills confidence with his work.
They are late every time. I am terminating my exterminator.
RecommendedThey are conscientious but today's appointment was supposed to be between 8 - 10 and the person arrived closer to noon.
Business response:
Thank you very much for the feedback. If you need immediate assistance please email me at david.krugman@orkin.com.
They only treat for what you tell them your problem is . Example if you tell them you have ants that all they will treat inside and only at the base of house. If the ants aren’t by the foundation they won’t treat or if you have spiders they don’t treat for them. Any other pest company treats for insects and rodents.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.7 star rating with 1,910 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.