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Orkin

4.6
  • Pest Control
  • Grand Rapids, MI

About this business

Home ServicesPest Control

Location details

1310 Scribner Ave NW, Grand Rapids, MI, 49504, United States

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4.62,767 reviews
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Dan Boucher's profile image
Dan Boucher 
2 years ago

Just serviced today and none of the service notes were addressed. To top it off, the person was rude and ignored the requests and left without checking back to. No Dr webbing was done and didn’t have the tools to reach beyond head high 

Dennis Renton's profile image
Dennis Renton 
3 years ago

I do not recommend They came today for service when it is snowing, with 2” already on the ground. How effective will that application be, diluted by melting snow? Last year, we had issues with service scheduling; we would receive notice of an appointment, make plans to be home, and the technician would not show up, deciding to come at another time when it better fit his/her schedule. On top of all of this, the terms of service are perpetual, not an annual contract. You must cancel, otherwise they will just keep showing ... read more

Business response:

Hi there Dennis Renton. I am so sorry to hear you weren't satisfied with your Orkin service. We do have other programs available that may suit your needs better like our Seasonal service. When we spoke today, you didn't want a manager to reach out, but if you change your mind, please do give us a call and we can make it right for you! 

Chrissy Cribley's profile image
Chrissy Cribley 
4 years ago

I had somebody to come out to treat my sons brand new bed for bed bugs and put covers on the mattress and box spring . Did not know how to put them on and did not know nothing about bed bugs . I’m not happy the bed was not cheap . 

Business response:

Hi Chrissy, we apologize for the experience, and hope our manager Mike was able to explain the situation and resolve it for you. If you have any other questions or concerns, please contact us at 616-723-9774. Thank you!  

Nancy Mel Haga's profile image
Nancy Mel Haga 
4 years ago

Neighbor uses Rose and they seem to be much more thorough. Unfortunately we are tied into Orkin until our time Runs out. We just pray the job is being done accurately. There is no way a 5 minute call can handle the job sufficiently. Had it not been for our carpenters telling your staff where they were seeing termite activity and assisting with treatment I feel confident we still would have the problem. I did not appreciate it when I informed your staff the carpenters informed me they had found more activity and I was in... read more

Business response:

Hi Nancy, we apologize for the experience you have been having and want to get these issues resolved for you. We will have a manager reach out to you shortly.  

Laurel Knight's profile image
Laurel Knight 
6 years ago

I waited for 5 hours for the Orkin guy to show up. My appointment was from 2 to 4, it's now 7:27....No call no explanation and I can still hear the Carpenter ants munching in my wall. they spray a week and a half ago and they're still there. 

Business response:

Hi Laurel, we apologize for the negative experience you had with us. I saw that a manager has already gotten in touch with you and scheduled an appointment for today, however, if there is anything else we can do for you, please do not hesitate to contact us. Our number is 616-723-9774. 

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.6 star rating with 2,767 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.