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Orkin
- Pest Control
- Springdale, AR
About this business
Location details
13465 Puppy Creek Rd, Ste C, Springdale, AR, 72762, United States
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Recommendedthey aim to please.whatever it takes
Business response:
Miss Austin: thank you for the feedback and as always please call us at 479-646-8275 option one for any future requests.
RecommendedGreat technician competent friendly
Business response:
Ms Blair: Thank you for your response and kind words. Please call us any time at 479-646-8275 option 1 for all your pest control concerns.
RecommendedTitus is the guy who always take care of my house. He is thorough, and very generous. You guys always take care of my needs. I recommend Titus to everyone. I had a serious mouse problem, all of a sudden, 2 years ago. And I have been using you guys ever since, just to maintain.
Where to begin. No regular technician. Poor communication between tech, customer and home office. Frequent changes or cancellations. Impossible to get to corporate to register complaints, you always get re-routed to the home office, the very same place that is not taking care of my complaints. Office staff appears to be condescending and indifferent at times. Very frustrating!! Lastly, I have nothing but praise for the technicians that have serviced my home, they were great however extremely over worked that they were. Ver... read more
Business response:
HI Joyce! Chelsea in the office here. We spoke several times yesterday and I was under the impression that you were not upset with the office staff. I am sorry to hear you are indeed unhappy with me. I apologize that I couldn't do more to help you. I am glad the branch manager was able to address your complaints.
RecommendedI recommend enrolling for a monthly treatment for insects and rodents inside and outside of your house or business building. Both groups of animals are nasty, and if left untreated, can do damage to your health, home and yard.
Business response:
Hi Linda, Thank you for your review, Orkin appreciates when our customers take time to leave a note about us!
My technician slept in his car for over a hour bf we called the office when inside was nice but totally outta of it could barley stand kept dropping his wand his keys etc very unprofessional in my option
Business response:
Ms Furrow: Please call us at 479-646-8275 option 1 so we can make this right. I would personally like to take care of you and show you the Orkin way.
RecommendedHad legions of roaches. Orkin stopped them. I now have a bug free house inside and out.
Business response:
We're so glad we could help you! We appreciate your business.
technicians are extremely rude!! had one drive by my house on a 25 mile an hour street going like 80!!! asked him his name of course he would not give it to me!!! asked him how he would feel if he would have lost control and hit one of my kids or any of the other kids on my road and he just shrugged his shoulders!!! but I do have a tag number and picture of the truck and security camera!!!!
Absolute horrible service may as well buy bug spray from Lowes. Not to mention if you have a credible reason to refute the charges of a service they report you to collections. Pathetic business ethics.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.7 star rating with 1,257 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.