Orkin

Julie L 

on BBB

a month ago

We live in a condominium and most of the people that live here are senior citizens. There were termites found in a neighbor's house. He recommended to my mother to have the house checked out. The ***** representative found termites and quoted her a price but then said he would inspect their entire home for any other pests. He inspected the attic about the garage and came back and showed her a picture saying that we had baby mice up there that was eating through our insulation. He quoted her a price of $12,000 to remove that ... read more

NOT S 

on BBB

a month ago

Called Orkin in ************ to take care of a spider problem. They checked our attic and told me we had a rodent infestation and that I needed to remove the insulation and then they would put new in all for the price of $10K. I knew that didn't sound right. I called two other companies that told me we do not have a rodent infestation. Later to do a quick ****** search and find that this is their go to method. Such a shame to find what I thought was a reputable company, be shady like this. Do ************* I found online:Ork... read more

Gina A 

on BBB

a month ago

My service technician GP was terrific, the ant pest problem improved but is not gone after over a year. However, the billing department over bills beyond the contracted amount. I had easy pay set up for over a year for a same monthly fee. But each time I called the ***** number to change the technician's visit day, the automated system would say "You have an unpaid balance." ***** billed above and beyond the contracted easy pay but never ever alerted me. The double billed for a service that I was already paying for. It is st... read more

Deborah W 

on BBB

a month ago

Takes money and does not provide services. ***** to rip off customers. Have not refunded money that I am due. Two incidents happened In May 2024. Orkin came for a termite inspection as they had for the past 34 years. I was told I had a serious termite problem. The inspector called in for treatment, he was told there was no contract, even though he was there for an inspection. I was told it would cost $1,100 a month for treatment, which I refused. After I refused the $12,000 annual price, it dropped to about $8,000, then to a... read more

Edward S 

on BBB

a month ago

This business give false hope. I was told that the problem would be solved after paying $2600 to get the insulation, they told me that they would retrieve the mouse traps if any were caught and would also come out every 6 months, which did not happen. Their promise was not kept. 

John-Paul A 

on BBB

a month ago

When I told them Terminix could do the job for 4 thousand they said they would do it for 3 grand. We decided to go with them because of that. Just got the bill and it's almost $6,000.00. BE CAREFUL DON'T TRUST THEM 

Angela P 

on BBB

a month ago

TERRIBLE. No other word to describe our experience with Orkin. From the second I made the first phone call down to the last phone call to cancel service. Starting off, calling the phone number listed for the branch closest to our home I was transferred to a call center unbeknownst to me. During that phone call we were "scheduled" for our first inspection and service. After 2 hours of waiting during the allotted time frame we were given, no one showed. When I called again we were told we were never actually booked for that ti... read more

Melinda C 

on BBB

a month ago

I would have given a 1, but the lady was nice finally on the last time I called and they are refunding all the money. If not received I will come back and change this. 

Charlene S 

on BBB

a month ago

Scheduled our 1st service with Orkin for ant control and no one showed up on time. Finally a technician called after our scheduled time and said hed be late. Im cancelling our one year agreement I signed this morning trusting this company would send someone at the scheduled time. I also canceled the appointment.