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Excellent customer care & very friendly !!
Business response:
Hi, Tina! Thank you so much for your kind words! We appreciate you!
Carlos is More than just a perfectionist on pest control, he knows the correct way to keep my family safe. I look forward to his monthly visits and he educates me on the seasonal pest and what to look out for. I have two jobs and time is very important to me in which he is always on time, and is very flexible with my appointments. From 1 to 10 I will have to give him an 11, he goes out of his way to satisfy my concerns. He is very family oriented, and It is a pleasure to have his service each and every time. You guys scored ... read more
Continuing problems with scheduling from the beginning Always difficult / impossible to reach someone to discuss issues
Business response:
Thank you for the feedback, we do appreciate it and are working on improving the customer service experience.
The sales person lied and I did not get the service that I was paying for
Business response:
We are sorry to hear about your experience. We will work to improve upon the service expectations and follow through.
Technician was rude when asked to spray garage and backyard. Spent less than a minute in the backyard. It's small but it's not that small
Business response:
Thank you for the feedback, and we do apologize for the inconvenience.
Not a very through job was done at my home and they showed up unannounced.
Business response:
Hi, Zona! Thank you for taking the time to provide feedback! We are so sorry that you are not happy with services! When you have a chance, please give us a call at (559) 389-7770 so we can make this right by you! Thank you!
Orkin has a 4.7 star rating with 1,805 reviews.
Orkin is open now. It is open 24/7.