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4333 Papermill Dr, Knoxville, TN, 37909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Technician is good at his job but it's almost impossible to reschedule service visits to a date more convenient.
Business response:
Hi, Jamie. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Orkin and would love the opportunity to improve. Please get in touch with us at (865) 312-6899!
Rick is great. Very dependable and trustworthy.
Business response:
We're pleased to hear that Rick is great. Thank you for your feedback, Emily.
The fellows worked very long and hard to beautifully clean up my crawl space. Lots of awful stuff was laid out on at least six tarps outside the door to the space! They stuck with this task for three full days and turned it into something clean and new!
Business response:
Dear Carol , Thank you so much for the positive rating and for taking the time to post. We truly appreciate our customers and work hard to earn positive feedback from great folks like you!
Your scheduling advance notice and alert of next service stop were good reminders and you were able to show up on the front end of the time schedule instead of the latter part of the arrival window to provide service. Thank you for that si ce I had other appointments to attend to.
Business response:
Hello Valerie, Thank you for the wonderful review and for taking the time to share your feedback with Orkin. Customer service is our priority, and we are ecstatic that we met that mark!
Tech was on time and professional. Very kowledgable and helpful. Would recommend this service.
Business response:
Hello Shannon, Thank you for the wonderful review and for taking the time to share your feedback with Orkin. Customer service is our priority, and we are ecstatic that we met that mark!
John was great. It is raining today so he informed me he would come back on a none rainy day to get what we couldn't today. Happy with the service.
Business response:
Thank you for taking the time. We appreciate your feedback and are glad to hear John provided great service.
Technician is very professional and cordial.
Business response:
Thanks Mike! We are grateful you took the time out to leave us this great feedback. We appreciate your business.
Jack Renford did a very good job checking for roaches and carpenters ants. He was meticulously focused on dealing with the issues. We went above the call of duty to resolve issues. His knowledge was easily understood with his communication.
Business response:
Your positive experience with Jack Renford's service is greatly appreciated. Thank you for sharing your feedback.
The gentle man was very nice and helpful Thank You
Business response:
Hi Pam, Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience at Orkin. So happy to hear that our commitment was clear with you!
Orkin has a 4.9 star rating with 816 reviews.
Orkin is open now. It will close at 6:00 p.m.