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Orkin

4.9
  • Pest Control
  • Knoxville, TN

About this business

Home ServicesPest Control

Location details

4333 Papermill Dr, Knoxville, TN, 37909, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9816 reviews
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Jamie L.'s profile image
Jamie L. 
a year ago

Technician is good at his job but it's almost impossible to reschedule service visits to a date more convenient. 

Business response:

Hi, Jamie. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Orkin and would love the opportunity to improve. Please get in touch with us at (865) 312-6899! 

Emily S.'s profile image
Emily S. 
a year ago

Rick is great. Very dependable and trustworthy. 

Business response:

We're pleased to hear that Rick is great. Thank you for your feedback, Emily. 

Carol L.'s profile image
Carol L. 
a year ago

The fellows worked very long and hard to beautifully clean up my crawl space. Lots of awful stuff was laid out on at least six tarps outside the door to the space! They stuck with this task for three full days and turned it into something clean and new! 

Business response:

Dear Carol , Thank you so much for the positive rating and for taking the time to post. We truly appreciate our customers and work hard to earn positive feedback from great folks like you!  

Valerie D.'s profile image
Valerie D. 
a year ago

Your scheduling advance notice and alert of next service stop were good reminders and you were able to show up on the front end of the time schedule instead of the latter part of the arrival window to provide service. Thank you for that si ce I had other appointments to attend to. 

Business response:

Hello Valerie, Thank you for the wonderful review and for taking the time to share your feedback with Orkin. Customer service is our priority, and we are ecstatic that we met that mark!  

Shannon P.'s profile image
Shannon P. 
a year ago

Tech was on time and professional. Very kowledgable and helpful. Would recommend this service. 

Business response:

Hello Shannon, Thank you for the wonderful review and for taking the time to share your feedback with Orkin. Customer service is our priority, and we are ecstatic that we met that mark!  

Linda S.'s profile image
Linda S. 
a year ago

John was great. It is raining today so he informed me he would come back on a none rainy day to get what we couldn't today. Happy with the service. 

Business response:

Thank you for taking the time. We appreciate your feedback and are glad to hear John provided great service. 

Mike & Carolyn S.'s profile image
Mike & Carolyn S. 
a year ago

Technician is very professional and cordial. 

Business response:

Thanks Mike! We are grateful you took the time out to leave us this great feedback. We appreciate your business.  

Paul S.'s profile image
Paul S. 
a year ago

Jack Renford did a very good job checking for roaches and carpenters ants. He was meticulously focused on dealing with the issues. We went above the call of duty to resolve issues. His knowledge was easily understood with his communication. 

Business response:

Your positive experience with Jack Renford's service is greatly appreciated. Thank you for sharing your feedback. 

Pam B.'s profile image
Pam B. 
a year ago

The gentle man was very nice and helpful Thank You 

Business response:

Hi Pam, Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience at Orkin. So happy to hear that our commitment was clear with you!  

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.9 star rating with 816 reviews. 

When is Orkin open?

Orkin is open now. It will close at 6:00 p.m.