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Pacifica Senior Living Burlingame

4.8
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About this business

About Us Pacifica Senior Living Burlingame SENIOR LIVING: BEYOND YOUR EXPECTATIONS Welcome to Pacifica Senior Living Burlingame, a premier retirement living community offering Respite Care, Assisted Living, and Memory Care in sunny Burlingame, California. 

Location details

250 Myrtle Rd, Burlingame, CA, 94010, United States

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4.8182 reviews
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Kathy's profile image
a month ago

We picked this community because it's friendly, clean, caring and the price. I would recommend to others. 

Business response:

Hi Kathy, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Burlingame. Thank you again, we hope that you have a great day! 

Anonymous's profile image
5 months ago

We toured Pacifica Senior Living Burlingame during our search for an Assisted Living facility for our loved one. The staff at this facility was welcoming. They offer physical therapy in-house. The facility is older, the elevator is older also. Their resident rooms are older and in need of upgrades (ie: heater in wall, older appliances, old lighting, old bathrooms). 

Business response:

Thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review. 

Anonymous's profile image
7 months ago

The care staff at Pacifica Senior Living is very friendly - but they are considerably understaff and stretched. My dad fell a few times and was discovered in his room. They sent him to the hospital and never contacted his wife. 

Business response:

One of the most heartbreaking issues to face is the decline in the health of a parent so we thoroughly reviewed the events that you mention in your comments. Due to HIPPA rules (Health Insurance Portability and Accountability Act), we are restricted from commenting regarding a current resident’s care. However, we do take the word “care” seriously and seek only to offer families the best possible support including ongoing follow-up when phone calls are not answered 

Anonymous's profile image
9 months ago

We picked this community because, of the location, cost and your representative recommended it. Care staff has been good but communication to me about supplies needed and medication refills could be a little better. All in all I'm satisfied with the care my Mom is receiving. 

Business response:

We are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Pacifica Senior Living Burlingame! 

Michelle's profile image
Michelle 
10 months ago

I visited this facility Pacifica Senior Living Burlingame is a multistory building. They had a lovely dining room. The rooms I saw were beautiful. I saw places where people could socialize. I liked the location. It's across from the Burlingame Community Center. The staff during the tour was wonderful, really informative, very knowledgeable, trying to find out what our needs were, and very transparent. I was impressed with the place. They have a gym. It was near a hospital and it had access to downtown. It's very clean. 

Kathy's profile image
a year ago

I visited this facility The tour I had at Pacifica Senior Living Burlingame went well. We went to the memory care and they were very caring and made us feel comfortable the minute we walked in. The room was extremely clean and nice. The big point was that you can have a small refrigerator and that's what sold me. It's a big room. There's a window in it. It's just really a very warm feeling I got. 

Mikaela's profile image
Mikaela 
a year ago

I visited this facility We like Pacifica Senior Living Burlingame for my aunt. I like the structured activities. They offer things and encourage the seniors to do them. They come out of their room every day. She enjoyed the variety and food choices. The staff members we met with were great. They sat down, answered all our questions, went through the handbook, and explained everything that we would need. I feel like it was not quite the best fit for my aunt, but it was a great facility. The people were nice, and the staff was... read more

Business response:

Mikaela - Thank you so much for taking the time to leave this positive, detailed review! We are pleased to hear that you enjoyed your time at Pacifica Burlingame and our incredible team will be thrilled to read your positive feedback. Thank you again! 

Victoria Caldwell's profile image
Victoria Caldwell 
recommend  Recommended
a year ago

So, another year at Thais facility brings m yet into another. Many improvements and this month lots of new residents. I’ve been here 19 months and going to be here a lot more. Nothing is perfect but this is a good situation. Our Executive Director, Stephanie Brice, is working everyday tirelessly to make all better and is dealing with the move ins of 9 new residents this month. Lots going on this month. We had a cookie bake and decorating yesterday we decorated cookies, much fun,. Our Activities Director, Jazline Marian,... read more

Jane's profile image
a year ago

I visited this facility I liked Pacifica Senior Living Burlingame. I liked the building and the rooms that I saw. It's still under renovation and redecoration. They offered me a good rent, but I need to pin that down and get it in writing before I do anything. Everything I saw was very nice, new, and clean, and the people I met were very nice. The studio I saw was also ideal. It would be a great size and place for my husband, so I liked it. The staff who accommodated me was the sales director, and she was a very pleasant lad... read more

Business response:

Hi Jane, thank you for sharing your experience with us. At Pacifica Senior Living Burlingame, we don’t just provide care, we help create rich and fulfilling lifestyles. We are committed to delivering person-first care with the utmost respect and professionalism. Dignity and a sense of well-being are our top priorities, which is why we are here 24/7 to offer assistance and encouragement anytime it’s needed. With personalized care plans and life-enhancing amenities, we help residents live life their way. Residents are welcome ... read more

Frequently asked questions about Pacifica Senior Living Burlingame

How is Pacifica Senior Living Burlingame rated?

Pacifica Senior Living Burlingame has a 4.8 star rating with 182 reviews. 

When is Pacifica Senior Living Burlingame open?

Pacifica Senior Living Burlingame is open now. It is open 24/7.