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Paradise Pet Resorts

4.7
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About this business

Nobody loves your pets like you do, but nobody takes care of your pets like we do at Paradise Pet Resorts! When the time comes to place your pet in a safe, comfortable place while you are away, the first thing that comes to your mind is… who can I trust? Who will look after my best friend, provide distraction from desperately missing me, and be sure every need is met until my return… Enter Paradise Pet Resorts, where our staff will be your pet’s best friends when you can’t be. 

Location details

5800 Commerce Boulevard, Rohnert Park, CA, 94928, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
4.7177 reviews
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august petersen's profile image
august petersen 
3 weeks ago

Farley loves it at Paradise Resort. He especially loves to swim during pool time. He also loves to run around all day long with all the other dogs in the yard at Pet Resort. 

Denise D360's profile image
Denise D360 
3 weeks ago

I have taken 2 of my dogs to Paradise Pets for over 4 years now. Usually there are plenty of employees to cover the phones and the front desk. My experience last Saturday was that I had to wait almost 5-10 minutes for someone to take my dog. Not cool when you have an appointment to get to. I tried calling to see if someone woud answer the phone. No one did. However, 2 hours later, I got a phone call, just returning my call!!! I don't know if it's the new people working there or not enough people working there, but it was ir... read more

E. Le Roy's profile image
E. Le Roy 
2 months ago

We had been to them almost every month. The first call was answered by someone who was new and sounded stoned. A couple of hours later, I called them, because they never called me back with the price and availability of their only groomer. A different person answered, the second time, and I asked her if she was new. She proceeded to confirm that cutting off a snarl was $75 and couldn't make an appointment, even though my dog is in pain. Overall, lazy and fake friendly. Won't be visiting them ever again. Not for good service ... read more

Alexandra Cavallero's profile image
Alexandra Cavallero 
3 months ago

If I could give them zero I would they killed my childhood dog by using a slip lead on her and by doing so crushing her vocal cords…. EVEN after we told them numerous times, not to use a slip lead on her. Left her there in perfect health and came home from vacation to a dog that couldn’t eat or drink water and could barely breathe. Don’t go here if u love your pets. They are not to be trusted. 

Victor Villanueva's profile image
Victor Villanueva 
a year ago

First (and last) time taking my dog here. My dog stayed for a few days. Dog was noticeably thinner, had two raw wounds on his top jaw/lip and one on his neck. We asked about it but were told no one had seen or reported anything. My dog was noticeably lethargic/sad immediately after picking him up and didn't want to eat. Took about two days for him to recover and go back to normal. Honestly It's hard to express my frustration/disappointment with this place. Pictures were taken one day after pickup. 

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Frequently asked questions about Paradise Pet Resorts

How is Paradise Pet Resorts rated?

Paradise Pet Resorts has a 4.7 star rating with 177 reviews. 

When is Paradise Pet Resorts open?

Paradise Pet Resorts is closed now. It will open tomorrow at 6:30 a.m.