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Parc at West Point

3.1

About this business

Location details

131 Church Rd, North Wales, PA, 19454, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.1201 reviews
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Samie S.'s profile image
Samie S. 
4 years ago

New Company Takeover is this best! The new community of Staff that work there are so supportive, and knowledgeable! Great place to live! 

Tammy E.'s profile image
Tammy E. 
4 years ago

I loved this complex! I will say if I need to move back to the area, I would choose this apt complex without a doubt. I lived there 7 years. I had a 1 bdrm apt 2nd floor. Loved the closet space. For me, the apt was a perfect size and it was homey. When I had maintence issues, they were called in quick! I will say the maintenance team is great! They seriously get it done. I seriously have no negative issues with this apt complex. Thank you for making this my home for 7 years! 

Ambareesh M.'s profile image
Ambareesh M. 
10 years ago

Well maintained apartments for affordable rates Old, but well maintained apartments. Friendly staff, quick response, I've had minor issues late at night which were fixed within minutes. I've lived here for 2 years and will recommend to others. 1 bedrooms are great, 2 bedrooms are a little cramped. 

Emily B.'s profile image
Emily B. 
5 days ago

DON’T LIVE HERE — MICE, ROACHES, WATER DAMAGE. I’ve had ongoing mice, roaches, and water damage issues in my unit that were all documented through maintenance requests and were never properly resolved. Despite reporting everything with evidence, the infestation problems and leaks kept coming back or were only temporarily patched. Nothing was ever fully fixed. Based on my experience, I would not recommend moving here. Rent is overpriced for what you get, and the renovations feel cheap and low quality. They also raised rent by... read more

Business response:

We appreciate you reaching out to us and we'd like to address your concerns as soon as possible. We are sorry that you feel this way towards our community and did not have the best experience. Our ultimate goal is to provide the best possible living experience to our residents each day and provide them with a comfortable place to call home. We are committed to addressing your concerns and we'd like to speak to you in more detail about all you mentioned in your review. Please give us a call at your earliest convenience. Thank... read more

Darius A.'s profile image
Darius A. 
a year ago

management is horrible They are horrible this has to be the worst management on the planet earth they will put you in a unfinished unit and hide the things that need to be repaired don’t do it please 

Akarsha B.'s profile image
Akarsha B. 
3 years ago

Worst management Irresponsible, careless and arrogant management. Infrastructure is going to dogs. Management doesn’t respond to even emergency requests. They are ripping off the tenants with unfair rentals policies. Don’t be deceived by the photos posted here. Use your money wisely 

Track the goat A.'s profile image
Track the goat A. 
3 years ago

Worst Management and maintenance ever I wish there is zero in the reviews so I can give them 100 zero Manager never reply to any email or phone call, maintenance guys never fix anything, old units 

Michelle T.'s profile image
Michelle T. 
3 years ago

Unprofessional my significant other called on 3/11 to schedule a tour of the premises. the representative that he spoken to had scheduled him for the next day at 3/12 at 12p. so when we show up, the office was closed and no one was answering. we called upper management AION about our concerns and they saw our reservation at 12. the thing is, the fact that you couldn't even schedule your time wisely shows me how the property is ran. thanks but no thanks 

marie t.'s profile image
marie t. 
3 years ago

F- This once lovely community really sunk to an all-time low when Aion Management took over. Many older ones on fixed incomes were displaced as a result of the huge rent increase. They offered long leases to bring down the rents, but that still averaged about $400 more for many long-time residents. Just not worth it under Aion Management. While the old Penn Brook Gardens ran as a well-oiled machine; the new management did nothing but decrease the quality of living. Rodents, roaches, plumbing issues, and noises, are just some... read more

Frequently asked questions about Parc at West Point

How is Parc at West Point rated?

Parc at West Point has a 3.1 star rating with 201 reviews. 

When is Parc at West Point open?

Parc at West Point is closed now. It will open tomorrow at 9:00 a.m.