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Peoria Nissan
- Car Dealers
- Peoria, AZ
About this business
Location details
9151 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Service was efficient and timely. Staff clearly explained what was being done. I am not sure why I was sent an email about a proposed action when I was just in the next room. Could staff have walked to confer with me?
Business response:
Thank you for your feedback. We're glad to hear you found our service efficient. We appreciate your suggestion about communication and will work on improving that aspect. Your experience is important to us, and we strive to enhance our customer interactions.
Great service. Always have good customer service.
Business response:
Bianca, thank you for your wonderful feedback! We're thrilled to hear that you consistently enjoy our customer service. Our team works hard to provide the best experience, and it's great to know we're hitting the mark! Your support means a lot to us.
The team at Peoria Nissan are nice people BUT they had my Pathfinder for just shy of a week to accomplish what needed to be done! That's just way too long to be without a vehicle. Parts needed came from Nissan so they should have been overnighted in so that the repairs could have been done in just a few days.
Business response:
We completely understand how challenging it can be to be without your vehicle for an extended period of time, and we sincerely appreciate your patience. While we strive to complete all repairs as quickly as possible, sometimes parts from the manufacturer take longer than expected to arrive. We do our best to expedite this process, but we know it can still feel like a long wait. If you would like to discuss your experience further or have any questions about the service, please reach out to Emilio Tapia, our Service Manager, ... read more
Sarat was excellent! He was courteous and made sure everything I needed done with my car was done.
Business response:
Thank you for your kind words! We're thrilled to hear that Sarat provided excellent service and took great care of your car. Your satisfaction is our top priority, and we appreciate you sharing your experience. We look forward to serving you again!
The people make the company! Sarat Pun is excellent in Service. I will stick with him.
Business response:
We're thrilled to hear that Sarat Pun provided you with excellent service. Our team truly values the relationships we build with our customers, and it's great to know that Sarat has earned your trust. We look forward to continuing to serve you! If you ever need anything further, don't hesitate to reach out to us.
They took good care of me. Prompt service
Business response:
We're thrilled to hear that you had a positive experience with our prompt service. Your satisfaction means a lot to us! Thank you for sharing your thoughts and for being a valued customer.
Service and feedback about what is needed in the future always helpful
Business response:
Thank you for your kind words! We're thrilled to hear that our service and feedback have been helpful to you. Your satisfaction is our priority, and we appreciate your support as we continue to improve. Enjoy your driving experience!
Efficiently handled all the reasons for my visit.(And this was my first interaction with this service advisor!) Service advisor was Arthur Madera.
Business response:
We're thrilled to hear about your positive experience with Arthur. Providing efficient service is our priority, and it's great to know we met your expectations. Thank you for your kind words and for choosing us for your needs!
I think 4 hours is to long just for an oil change.
Business response:
Thanks for your feedback! We understand that a 4-hour wait for an oil change can feel excessive. We're constantly working to improve our service times and appreciate your patience. Your input helps us make your experience better in the future!
Frequently asked questions about Peoria Nissan
How is Peoria Nissan rated?
Peoria Nissan has a 4.3 star rating with 10,504 reviews.
When is Peoria Nissan open?
Peoria Nissan is open now. It will close at 9:00 p.m.