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Hollywood Feed - Rochester Hills, MI
- Pet Stores
- Rochester Hills, MI
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Rochester Hills, MI. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Holl... read more
Location details
3038 Walton Blvd, Rochester Hills, MI, 48309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
This is the only pet store I go to now! All of the employees are incredibly helpful and are happy to be of assistance:) I cannot say enough how wonderful the employees are! This is a great store and I am always happy with my experience! It is also a huge plus that the store is always extremely clean and welcoming!!
Business response:
We are thrilled to hear that you have had such a positive experience at Hollywood Feed! Our team takes pride in providing excellent customer service and maintaining a clean and welcoming environment for our customers and their pets. Thank you for your kind words and for choosing to shop with us.
Great customer service and products.
Business response:
Thank you for your kind words, Mary! We're thrilled to hear that you had a great experience with our customer service and products. If you have any further questions or need assistance, please don't hesitate to reach out to us at (248) 710-3295.
This store is great. They are very helpful and friendly.
Business response:
We are THRILLED to hear about your wonderful experience at our #442 - Rochester store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Dog tubs are great! Enclosed with glass door! Always clean. Perfect size tub and area for my 85 lbs German Shepherd Dog. Staff always kind and helpful!
Business response:
Hi Lori, thank you so much for your excellent review! Our Rochester store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We're so glad to hear the self-wash stations are exceeding your expectations. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with ou... read more
Great service, always helpful
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Very friendly and helpful!
Business response:
Nanette, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
The people there are always great. But I was disappointed to find out that you would not be carrying West Paw toys anymore.
Business response:
Cass, Thank you so much for your review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. With regards to West Paw, please let me know if we can provide you with suggestions for a substitute! We hate that we cannot provide this brand any more but would love to still get your pet great quality toys. Reach out to us at 1-888-816-8691 or bark@hollywoodfeed.com. We look forward to seeing you again in our stores! Amber W. Customer Service ... read more
Sales clerk very helpful with certain items I wanted and great recommendations as well. I was in and out in 15 minutes.
Business response:
Thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other a... read more
Great customer service and clean, organized store. I came in to start my senior dog on a new food that would be best for her. Not knowing what to pick, the help I received was above and beyond.
Business response:
Thank you so much Diane for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinaria... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 320 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.
Need help? Contact us.
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