Petro Home Services

4.5

Heating & Air Conditioning/HVAC
Edison, NJ

About this business

Contractors Heating & Air Conditioning/HVAC Plumbing

Location details

523 Raritan Central Parkway, Edison, NJ, 08837, United States

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4.525 reviews

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David B.

a month ago

I've had a great experience with petro oil. They were extremely reliable and had excellent customer service from start to finish. After I called, they came out and filled my oil tank the very next day, which I really appreciated. It's hard to find a company that's this dependable and responsive. I highly recommend them to anyone looking for fast, reliable service

Business response:

Thank you for your wonderful feedback, David! We're thrilled to hear that our team could provide you with the reliable, responsive service you needed. Getting your oil tank filled the very next day is exactly the kind of dependable experience we strive for, and it means so much to know it made a difference for you. Your recommendation truly brightens our day. We're here whenever you need us!

Chayanne C.

4 months ago

Dennis has been great to work with. From setting up the account to answering calls on a Sunday morning. Couldn’t ask for better service!

Business response:

Chayanne! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, Petro Home Services - Edison, NJ.

Jeanmarie V.

6 months ago

Service is extremely dependable and Dennis is so kind and a pleasure to work with. They are always available to answer any questions and I trust that they always have the best service for their customers.

Business response:

Jeanmarie! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, Petro Home Services - Edison, NJ.

Romil P.

6 months ago

Dennis at Petro Home Services was great to work with. He helped set up my account and took the time to answer all of my questions clearly and thoroughly. He was professional, polite, and genuinely friendly throughout the process. Really appreciated his help and smooth customer service experience.

Business response:

Thank you for taking the time to leave us a positive rating, Romil. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us and that we were able to meet all of your service needs!

Luann D.

a year ago

Everyone I have been in contact with at Petro has gone above and beyond!! Dennis helped me set up my account and was very professional and helpful. He really educated me on how this process works.The customer service team is amazing!!! I have spoken to Arlene, Liz and Jane.... thank you ladies for everything!! Thank you Luann DeYoung

Business response:

Thank you for taking the time to leave us a positive rating, Luann. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us and that we were able to meet all of your service needs!

Norma

a year ago

I signed on with Petro because one of my friends is a happy customer. Now I am also a happy customer. Despite all of my questions, Denis was patient and very knowledgeable. He went above and beyond to help me set up my account and continued to provide support with my oil needs. I recommend this company and Denis.

Business response:

Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, Petro Home Services - Edison, NJ.

Anissa E.

a year ago

We just had a new kinetic boiler installed and the entire process was more than pleasant. Craig was a patient salesman and educated us on the product options so we not only had options but we also felt knowledgeable enough to make the best decision for our home and our finances. The install was seamless. Manny, Frances and Frank were pleasant, professional and had plenty of patience with our questions. From start to end we always felt like we were in good hands thanks to the Petro team.

Business response:

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services - Edison, NJ.

Kimberly F.

a year ago

Petro was responsive and helpful when getting the best price and deal for the oil for our new home

Business response:

Thank you for the positive feedback, Kimberly. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Petro Home Services - Edison, NJ.

Joela A.

a year ago

Great oil company my husband and I are new home owners and did not know much about having an oil tank to heat our home. Dennis is very helpful and knowleagble helped us a lot highly recommend thank you!

Business response:

Joela! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, Petro Home Services - Edison, NJ.