PetSuites Collierville's cover image

This profile has been claimed by the business owner or representative.

PetSuites Collierville

4.1

About this business

Location details

4520 S. Forest Hill Irene Rd., Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon06:30 a.m. to 7:00 p.m.
Tue06:30 a.m. to 7:00 p.m.
Wed06:30 a.m. to 7:00 p.m.
Thu06:30 a.m. to 7:00 p.m.
Fri06:30 a.m. to 7:00 p.m.
Sat07:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.1233 reviews
Select a rating
fanpages servicess's profile image
fanpages servicess 
recommend  Recommended
a year ago

Important Notification: Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, we kindly request you to file a complaint seeking the reinstatement of your page prior to its removal from Facebook. Request for Review: https://take.app/verre4 We understand that this situation may impact your ongoi... read more

fanpages service's profile image
fanpages service 
recommend  Recommended
a year ago

Important Notification: Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, we kindly request you to file a complaint seeking the reinstatement of your page prior to its removal from Facebook. Request for Review: https://take.app/vrre3 We understand that this situation may impact your ongoin... read more

Sanjib Basak's profile image
Sanjib Basak 
recommend  Recommended
a year ago

Dear Admin! ⚠️ Important Notification: PetSuites Collierville Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, we kindly request you to file a complaint seeking the reinstatement of your page prior to its removal from Facebook. Request for Review: ◉http://meta.supportts-buisinessnow.com/meta-... read more

Anil Prajapati's profile image
Anil Prajapati 
recommend  Recommended
a year ago

Dear Admin! ⚠️ Important Notification: PetSuites Collierville Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, we kindly request you to file a complaint seeking the reinstatement of your page prior to its removal from Facebook. Request for Review: ◉http://meta.supportts-buisinessnow.com/meta-... read more

Olivia SP Page's profile image
Olivia SP Page 
recommend  Recommended
a year ago

Your page has been found to be infringing copyright. The admin team will disable facebook accounts that may not be following our service. Because other users reported to us that you are violating our copyright terms. . Sharing copyrighted photos and videos . Use fake photos and names . Harm others . Communicate with others for purposes of harassment, promotion, or advertising and other acts that violate our copyright. If you feel your account was incorrectly disabled, you can ask us to reconsider the decision by verifying yo... read more

Tasha Cougle's profile image
Tasha Cougle 
3 years ago

Absolutely terrible. They completely buzzed my dog, which is not what I asked for. They shaved his ears and left the top long. His facial and head hair is long and uneven. They added services that I did not request, and when I went to pick my dog up they brought out SOMEONE ELSES DOG WITH MY DOGS COLLAR ON. 

Business response:

Tasha, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail regarding Milo's groom. I hope the resolution we came to on the phone will allow us the opportunity to earn future grooming for Milo. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure your next visit with us is a great one. Our team looks forward to seeing Milo an... read more

Annie Surles's profile image
Annie Surles 
4 years ago

they let my dog jump the fence and refused to help look for her. she was lost for 3 days 

Business response:

We're very sorry for the accident that happened while Lilly was in our care. Unfortunately, we all discovered that fence-climbing was a skill Lilly had while she was in our resort. We were happy to have our staff work side by side with you and the community in the search for Lily. This included team members and their families who helped search through the woods, post flyers, and contact local shelters. The lessons we have learned from this accident will help us implement measures to prevent anything similar occurring in the... read more

Kimberly Henson's profile image
Kimberly Henson 
4 years ago

These pictures are of the aftermath of my GOLDEN RETRIEVERS that got shaved down by the groomers at Pet Suites. We did not ask for this and never got told they would be shaving our dogs like this. My dogs are now having to wear cones on their head because of the marks that was left on their body when being shaved so it keeps them from scratching and making bigger sores than what was already created. They tried saying my husband told them to shave our goldens...we NEVER would say that. This place has a lack of communication a... read more

Business response:

Kimberly, we're very sorry for the failure in communication on our part. Sometimes with matting a shave is the option we give. It seems as though we did not clearly communicate what that would look like in the end when we gave this as an option. I'm glad you got to speak with the GM Jen the other day around this situation. We are addressing to ensure moments like this are better communicated going forward. If the kids are experiencing any itchiness or the ear nick as you mentioned we are happy to cover any veterinary ex... read more

Frequently asked questions about PetSuites Collierville

How is PetSuites Collierville rated?

PetSuites Collierville has a 4.1 star rating with 233 reviews. 

When is PetSuites Collierville open?

PetSuites Collierville is open now. It will close at 5:00 p.m.