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PetSuites Murphy
- Pet Boarding
- Murphy, TX
About this business
Pet Parents love us because we love their pets. PetSuites Murphy is the leader of the pack in pet resorts offering exceptional services for both dogs and cats including boarding, daycare, grooming, and training. Our trusted team of pet-loving pros deliver memorable experiences with personalized service to meet the unique needs of each pet and Pet Parent in fun, convenient, and modern spaces. Our resorts feature large, open indoor and outdoor play yards, in-ground pools, and unique play structures. Dogs and cats can’t actuall... read more
Location details
415 E. FM 544, Murphy, TX, 75094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:30 a.m. to 7:00 p.m. | |
| Tue | 06:30 a.m. to 7:00 p.m. | |
| Wed | 06:30 a.m. to 7:00 p.m. | |
| Thu | 06:30 a.m. to 7:00 p.m. | |
| Fri | 06:30 a.m. to 7:00 p.m. | |
| Sat | 07:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
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We left our dogs at PetSuites in Murphy for a week while we went on vacation, and when picked up, my English Bulldog/Shar-Pei walked out covered in eye boogers unable to see after specifically leaving instructions on cleaning his eyes due to his condition. We got their beds back wet and smelling like pee. One of our dogs was received with an aggressive behavior and the other was scared. They billed us more after arriving and checking out after already paying out invoice online. It seemed as if they hadn’t fed them accordin... read more
FYI!!! If you are late picking up your dog at Pet Suites they will not give you your dog and charge you for an overnight. We were 9min late. As a loyal customer that takes her dog there multiple times a week, I find this policy asinine. And we’ve never been told this policy! My dog had not eaten dinner, so I refused to leave her. They finally relented and brought me my dog, but said I would still have to pay for the entire night!! What happened to giving grace? Why would a business risk losing a loyal customer? I’m just bey... read more
Took my dog for his first visit - I received no phone call prior to me bringing him to his first visit and then when I picked him up they gave me no update at all on him or how to schedule moving forward. I also witnessed another German Shepard get his foot completely stuck in one of the gates, staff did nothing, said he was fine (he was limping pretty bad), and never called the owner. It was terrible to see that and felt that if something happened to my dog I would not know. Bummer but will not be back.
I boarded my dog for a week. I paid over $250 and they handed me my dog back with urine soaked paws and poop caked a over his backside. I asked if he had been sick or something and theh couldn't tell me anything. the manager tried to tell me she has seen small dog breeds like mine get poop caked on them very easily. It was obvious my poor puppy had been sitting in his own shit for days. I will never subject my dog to this place again.
Frequently asked questions about PetSuites Murphy
How is PetSuites Murphy rated?
PetSuites Murphy has a 4.4 star rating with 504 reviews.
When is PetSuites Murphy open?
PetSuites Murphy is closed now. It will open at 6:30 a.m.