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Platinum Home Mortgage (NMLS 13589)

5.0

Location details

1625 E Shaw Ave, Suite 111, Fresno, CA, 93710, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
5.0501 reviews
Christian N.'s profile image
Christian N. 
on Birdeye

2 years ago

My experience with Beatrice was wonderful, she was very helpful and attentive on helping through out my first home owner experience. She always stayed in contact and always made sure I had the correct documents in order to make the process easy and fast. Great Loan Officer, defined recommended to family and friends. Here’s her number for anyone that may have questions for her. (559)940-2388 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Karen Lizbeth N.'s profile image
Karen Lizbeth N. 
on Birdeye

2 years ago

It was amazing! Having Beatrice Hernandez’s help was just amazing she was always on top of everything never let us down, she was a wonderful supportive person, thanks to her help we have become home owners one of my parents dream they always wanted to accomplish thank you so much Beatrice & Platinum Home Mortgage ❤️ 

Business response:

Hi Karen Lizbeth, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

David T.'s profile image
David T. 
on Birdeye

3 years ago

Legit. Closed early! 

Business response:

Thank you, David! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Veronica Z.'s profile image
Veronica Z. 
on Birdeye

3 years ago

Beatrice Hernandez was amazing to work with. We expected a long stressful process but it was the complete opposite thanks to Beatrice. The communication that we had made everything so smooth. Thank you for making sure we were always informed and for working so hard to give us the best option for our loan. We highly recommend you! Anyone interested ask for Beatrice Hernandez @ 559-940-2388 

Business response:

Veronica, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Lucila's profile image
Lucila 
on Birdeye

3 years ago

While our loan took a bit longer to close than the expected time frame, Beatrice made sure to stay in touch and keep us informed every step of the way. I truly appreciate all the help she provided and how she was always available for any questions. 

Business response:

We appreciate the positive feedback! Please let us know if there’s anything we can do to earn that extra star! 

Manuel G.'s profile image
Manuel G. 
on Birdeye

3 years ago

My experience with Beatrice was amazing, we ran into some issues on the way but she was able to make it happen ! I will definitely be going through her again ! Thank you Beatrice ! 

Business response:

Thank you, Manuel! We are happy that your experience was a great one! 

Veronica J.'s profile image
Veronica J. 
on Birdeye

3 years ago

Beatrice was sooooo helpful. She always made time to answer my questions and concerns. I highly recommend Platinum and Beatrice. 

Business response:

We appreciate your glowing review! 

Patty R.'s profile image
Patty R. 
on Birdeye

3 years ago

Breatrice Hernandez was very friendly and answered all the questions we have for her. For been our first time homeowner, we're very proud of all she did for us. God bless her. Thank you 🙏 

Business response:

Thank you very much for your review, Patty! 

Julio's profile image
Julio 
on Birdeye

3 years ago

Thank you very much Beatrice, your help was very useful to us throughout the process, my family and I are very grateful. I Highly recommend her 

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your experience with us. 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 501 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open on Friday at 8:30 a.m. 

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