PM Pediatric Urgent Care

4.2

Urgent Care
Carle Place, NY

About this business

Healthcare Pediatricians Urgent Care

Location details

181 Old Country Rd, Carle Place, NY, 11514, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 11:00 p.m.
Tue	9:00 a.m. to 11:00 p.m.
Wed	9:00 a.m. to 11:00 p.m.
Thu	9:00 a.m. to 11:00 p.m.
Fri	9:00 a.m. to 11:00 p.m.
Sat	9:00 a.m. to 11:00 p.m.
Sun	9:00 a.m. to 11:00 p.m.

4.2680 reviews

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Crisia Duenas G.

2 years ago

Excellent attention

Business response:

Hi, Crisia. Thank you so much for leaving us a stellar review!

Thomas F.

7 months ago

The visit felt rushed. The nurse or assistant who spoke to us first asked about my son’s medical history. I mentioned that as a baby he was diagnosed with asthma, but had outgrown it. She asked me a different question and then asked me if he had asthma. She offered a COViD and flu test, but didn’t tell me that it was not a rapid test. We were not offered a rapid test. When we left the doctor gave us over the counter suggestions for his congestion which was fine. However, the next day the lab results came in and he tested pos... read more

Business response:

Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.

Andrea R.

8 months ago

Doctors are always extremely helpful. Front desk personnel Jodi very aggressive, unwilling to provide the services and help that is required to help patients and families. I never had a problem with any of the other workers who love doing their jobs and are willing to go an extra mile to make this world a better place.

Business response:

Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.

Minho K.

a year ago

Too much waiting without the reason The front staffs are not kindly. But doctor and nurse is good

Business response:

Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.

Cassandra B.

a year ago

I had a great experience in the past so when my daughter needed a infected bug bite looked at, I did not hesitate to bring her here. The dr informed us that the infection was causing her to cough and become congested and said she would need to go on an antibiotic. I told him she is allergic to penicillin. He then asked what medicine he should prescribe. I do not know because I am not in the medical field. I explained it should probably be sulfur based and not have any properties of penicillin. He then prescribed a medi... read more

Business response:

Min K.

a year ago

The registration process could be improved

Business response:

Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.

Rashaun A.

a year ago

I felt the dr wasnt listening to my concerns as a parent & to anything i was saying. I felt like my visit was a waste of time & inwas very disappointed after leaving my visit

Business response:

Shaheen K.

2 years ago

No complaints

Shaheen K.

2 years ago

All was well, a little wait initially as there were patients ahead of us. The MD came right away and looked at my child’s ankle, took xrays, sent to radiologist, called back in 5 minutes with results. Boot was given and we came home. 👍👍👍 Thanks

Business response:

Hello Shaheen. At PM Pediatric Care, our goal is to deliver excellent customer service and high-quality care. Thank you for taking the time out of your day to share feedback with us!