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Pocketpills Pharmacy

4.9

About this business

Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first. 

Location details

5433 152 St, #108, Surrey, BC, V3S 5A5, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.94,548 reviews
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Martha Paola V.'s profile image
Martha Paola V. 
on Birdeye

4 years ago

Very nice service 

Business response:

Hi, Martha Paola. Thank you for taking the time to submit a review, we really appreciate it! 

Danielle S.'s profile image
Danielle S. 
on Birdeye

4 years ago

First order placed and had within a couple of days! Now that is service!!! 

Business response:

Hi, Danielle. Thank you for taking the time to submit a review, we really appreciate it! 

Naomi's profile image
Naomi 
on Birdeye

4 years ago

PocketPills is prompt & efficient in what they do! They answer the concerning questions I had immediately & they were extremely helpful. They also helped with my concern, where I originally thought my current pharmacy was cheaper, but in turn PocketPills actually was way cheaper! I don't have to pay anything now as my insurance covers it. Thank you so much! 

Business response:

Thank you so much for your kind words, Naomi. We really appreciate you taking the time out to share your experience with us. Cheers, PocketPills Pharmacy 

Bhavesha M.'s profile image
Bhavesha M. 
on Birdeye

4 years ago

Great customer service experience. Love getting updates with out reaching out. And it is super convenient to be able to text with the pharmacy. 

Business response:

Hi, Bhavesha. These words go a long way, it motivates us to work even harder, thank you for the review! 

Elena's profile image
Elena 
on Birdeye

4 years ago

Great service. The staff is very helpful and answers to all questions you might have about your prescription. I would definitely recommend. 

Business response:

Hi, Elena. Thank you for taking the time to submit a review, we really appreciate it! 

Jamie M.'s profile image
Jamie M. 
on Birdeye

4 years ago

I found the whole experience of switching over very easy! I was able to talk over text due to being in meetings and quickly get what I needed. 

Business response:

Hi, Jamie. Thank you for taking the time to submit a review, we really appreciate it! 

Jannatul A.'s profile image
Jannatul A. 
on Birdeye

4 years ago

Great overall! But, the only thing is that all communication would be done by using one common telephone number. 

Business response:

Hi, Jannatul. Thank you for taking the time to submit a review, we really appreciate it! 

huzair h.'s profile image
huzair h. 
on Birdeye

4 years ago

The phone assistance for great . The only issue that I have is that I the pocks cuts are not great as they sometimes accedently tear through the next one. Please fix the pocks. It would also be great if the packs were biodegradable 

Business response:

Hi, Huzair. These words go a long way, it motivates us to work even harder. Also, our PocketPacks are made of a composite material that combines biodegradable cellulose and polyethylene. PocketPacks use less than 50% plastic compared to traditional pharmacy vials. Thank you so much for your review! 

Diane M.'s profile image
Diane M. 
on Birdeye

4 years ago

Excellent experience. Staff respond to questions immediately via text and are available to call if needed anytime. It is great to feel like I am part of a team who help manage the health of myself and my family. 

Business response:

Thank you so much for your kind words, Diane. We really appreciate you taking the time out to share your experience with us. Cheers, PocketPills Pharmacy 

Frequently asked questions about Pocketpills Pharmacy

How is Pocketpills Pharmacy rated?

Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews. 

When is Pocketpills Pharmacy open?

Pocketpills Pharmacy is closed now. It will open at 7:00 a.m.