Pompano Pet Lodge

Our puppy loves it here! We are always at easy going on vacation, knowing she is safe and having fun.

We have been taking our two Pomeranians to Pompano Pet Lodge for 9 years. I found them in 2010 when we were in town visiting my in-laws, and it quickly became clear that our new dog was not going to get along with my in-laws’ dogs, so we needed a place to board. I called and they were able to take Pete right away. After that first visit, we were so impressed. We moved down here in 2012, and now we use PPL any time we need boarding. They are truly wonderful! Online booking makes it super easy and convenient, and I love that they post photos on social media so I can see my little guys while I’m gone. My dogs always come back exhausted, in the best possible way. I love that they get to play and have a great time instead of being locked up all day. It’s an added bonus that they can share a run because they’d go nuts if they were separated. PPL is so flexible, which is great. Last year, we booked a week-long stay around my due date with my daughter. When I went into labor early, they immediately adjusted our reservation and welcomed our dogs the very next day. When my daughter ended up in the NICU, they extended my dogs’ stay with no issues. It was so nice to not have to worry about them while we were otherwise preoccupied. In March, we were supposed to go out of town for a weekend and our whole family got hit with the stomach bug. PPL was so understanding, and allowed us to cancel our reservation with no problems or penalties. On our most recent stay, we had a minor issue - they have long fur and you could tell they had spent quite a bit of time playing in the pool. I was disappointed in how they looked after their baths. I know it goes with the territory of having long-haired dogs (and it’s an obvious sign that they were having lots of fun!), but I wanted to bring it to the staff’s attention. I emailed Pompano Pet Lodge after hours about my concerns, and they responded immediately. The next day, I received a call from Angie. She went above and beyond to make things right. That was the only minor issue we’ve ever had there, and they immediately took steps to fix it. Angie even offered suggestions for how we can prevent future issues, by having them do brush outs after future swim sessions. I truly appreciate the excellent customer service and the attention to detail. I feel so valued as a customer, and I feel like they really care about our dogs. The entire staff is attentive, friendly, and helpful. We’ll be taking our dogs to PPL for years to come. We look forward to their next visit!

Great people engage the pets. Warm and friendly feeling!

This was our first time boarding our babygirl, Kendall, and I know she had the best time! We are so happy and excited to have found a new place for her to stay while we are on vacation and to not have to worry about her while we are gone. Even though we miss her insanely too much when we leave, I know she is getting all of the care and attention she loves and needs. Also, very impressed with the staff and how well they communicated with me on updates each day! All around great facility and we thank you so much!!!

WHAT A SITUATION,BUT WHAT A PLACE OF LOVE FOR YOUR PETS,THANKS POMPANO PET LOUNGE,THERE IS NO PLACE LIKE HOME,BUT POMPANO PET LOUNGE FOR UOUR PETS��������

I want to thank Pompano Pet lodge for taking such good care of our Janie... I finally found a place I love and trust! I will recommend this place to all my family and friends !!!!

The staff is extremely professional and my lab Sophie has an incredible time when she’s there. I have the utmost trust in the care they provide.