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Pooch Hotel

4.9
  • Newton, MA

About this business

Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well. 

Location details

285 Newtonville Ave, Newton, MA, 02460, United States

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4.9782 reviews
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Ulla N.'s profile image
Ulla N. 
on Birdeye

5 years ago

I had to find some place for my 16 year old dog for 9 days, I was worried for my dog need medication , get easy scared, Pooch Hotel in Newton took great care of my Dog. They were good to her. I recommend them 

Business response:

Thank you for your excellent review. We are thrilled that you enjoyed your experience at Pooch Hotel and we look forward to seeing you both again. 

Mark S.'s profile image
Mark S. 
on Birdeye

5 years ago

Friendly and responsive and our dog seemed very happy to be there 

Business response:

Thank you so much for your kind words, Mark. We really appreciate you taking the time out to share your experience with us. Cheers, Pooch Hotel 

Susy E.'s profile image
Susy E. 
on Birdeye

5 years ago

Leo very happy at both drop off and pick up. Only issue is website hard to use for reservations. 

Business response:

Thank you for your review and feedback. Leo is so sweet and cute! We would be happy to walk you through the online portal process. Please feel free to reach out when you need to make a reservation. 

Roland and  Ayesha D.'s profile image
Roland and Ayesha D. 
on Birdeye

5 years ago

I thought that the care and attention you gave to Priscilla was exceptional! 

Business response:

Thank you so much for your kind words, Roland And Ayesha. We really appreciate you taking the time out to share your experience with us. Priscilla is simply adorable and we had a great time spending time with her. Cheers, Pooch Hotel 

Richard M.'s profile image
Richard M. 
on Birdeye

5 years ago

Met our expectations. Our dog came home with diarrhea but that could have been due to the stress of boarding. facilities looked clean. Staff were polite and informative. Video picture of our dog online was good but video very fuzzy. you should invest in a decent video cam. 

Business response:

Thank you so much for your kind words, Richard. We really appreciate you taking the time out to share your experience with us. We will share your feedback with the team and hope to see you both again soon Cheers, Pooch Hotel 

Edgar A.'s profile image
Edgar A. 
on Birdeye

5 years ago

Needed a place at close to the last minute to mind our dog for the afternoon while in Biston. They were very helpful in quickly getting us set up including contacting our vet. Walter seemed to have enjoyed his day very much. Will certainly use them again. 

Business response:

Thank you for your kind review! We truly enjoyed meeting Walter, and hope to see you both again soon 

Dottie P.'s profile image
Dottie P. 
on Birdeye

5 years ago

My dog Snowflake loves to go for a night. It's a great place for a dog, I feel she is getting good care and I can trust them to take good care of her. 

Business response:

We are delighted that you and Snowflake enjoyed your experience at Pooch Hotel. We can't wait to see you both again soon. 

Katie S.'s profile image
Katie S. 
on Birdeye

5 years ago

Our dog is safe and happy when in your care. 

Business response:

We really appreciate you taking the time out to share your experience with us. We love spending time with your fur baby, Bruce, and we can't wait to see you both again. 

Ellen N.'s profile image
Ellen N. 
on Birdeye

5 years ago

My dog was never boarded but I read reviews and decided to book him the Presidential suite. I watch him on webcam. It was nice to check in and watch what he was doing. He looked like he enjoy the play groups and was tired at night. Rumer gives you 5 stars. 

Business response:

We are so thrilled that you and Rumer had an excellent experience at Pooch Hotel. Rumer is a true delight and we enjoyed getting to know him. We hope to see you both again soon. 

Frequently asked questions about Pooch Hotel

How is Pooch Hotel rated?

Pooch Hotel has a 4.9 star rating with 782 reviews. 

When is Pooch Hotel open?

Pooch Hotel is open now. It is open 24/7.