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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
Our experience was outstanding! Greeted by Renee who is always so pleasant and friendly. Makes you feel invited to dine. I had the pork chop and my husband had the bolognese. Both outstanding. Our app was shrimp cocktail which was very fresh to share. Side of loaded potatoes to share. Very good. Plenty of food and came out quickly. Bartender was Jane. Professional as always. Drinks always very tasty. Manager came to check on us and made sure he was there to end our evening and say goodbye. Everyone and everything from beginn... read more
Overall the experience was fantastic. The food was unbelievable and the taste of everything was exceptional. The service was great and kudos to the manager for floating around and staying on top of everything. Would recommend this restaurant to all our friends and family.
The servers were excellent. My wife was happy with her meal. I went with the Rigatoni Carbonara, which comes out in a main jar. The pasta was not cooked sufficiently which ruined the meal. The amount of brussel sprouts on the plate was excessive and overpowered the plate. I personally would not reorder this meal.
Limited menu because there was an event at the casino. Server said they always limit menu on show night. Disappointing
Disappointed that the full menu wasn’t available and not noted on the website. So excited for a lot of options that weren’t menued.
Food was excellent. Cocktails excellent. Service wonderful.
Great atmosphere and service. Food was bland and over priced for the quality.
My wife’s fillet was perfect, asparagus very good. My meal was fine. The waitress was excellent. There was a group in a small area a few feet from our table. They were very loud. This made our experience bad. I told the waitress when we were paying the bill. She said she realized it was very annoying and was sorry. She also said the door to the area was broken and could not be closed. Later when I was thinking about it I thought she could have offered us a table on the other side of the room. I suppose we could have asked fo... read more
General Manager is super. Our server was terrible. Water glass was clearly dirty. She was offended and said it was water spots. NOT! We were there 2 hours... people came in after us were served before us. Server couldn't understand no Bleu cheese on salad, I ordered and said no. Her response is " it cones with it" She was not attentive. Time for a career change. I do say that general manager was a hard worker, clearing tables, talking to customers.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 3,002 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.