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Prime Storage
- Bronx, NY
About this business
Location details
1260 Zerega Avenue, Bronx, NY, 10462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Lots if money okay with increase recently No snowplows no shoveling Had to get unstuck with car had to shovel with bad back
Office and whole place was very clean. Danielle in Office was really friendly. Will definitely recommend to friends and family.
the new team is what prime was missing ! Great work ladies
Clean units, great staff! Never had a problem and I have several units! They’ve accomodated every request I’ve made!
Business response:
We greatly appreciate your review, ********, and are so pleased to hear that you had a good experience. It's our goal to make sure you are satisfied with our customer service. Thanks again!
I referred a customer to ********************** in ******, ** and was told I would get an Amazon gift card. I was then told that I had to wait 3 full months in which I did. That it would be March 2026. Here it is April and nothing!!Yes I have checked every email folder there is. Yes, I have contacted every person I can. This is ridiculous!! I have been lied to, strung along and gas lit. This is a very large company. I've been with them for 11 years. And all they do is raise prices and complain about customers. They have the ... read more
Deceptive pricing! They've raised their prices every 3-4 months! And they know customers might not be in a position to haul their belongings to fairer storage facility.
Was at this facility for over 10 years, over the last few years started having issues with numerous rent increases (80 to 190). My payments were through bill pay at my bank and went out almost a month early since they add late fees on the day after due date. On at least three occasions my bank verified the payments were sent but never deposited. No other payments went missing from any of the other payees I had. We were accessed late fees and told we needed to check with our bank and find out why the payments were not sent. W... read more
Decided not to rent Still trying to get down payment refunded Told 4-5 days Been over 2 weeks Phone system to reach them disconnects Never a call back
Prime Storage Review Welcome to the Rabbit Holef youre thinking about joining Prime Storage, buckle up because youre about to go on a wild rabbit hole adventure ?????First of all, the place is empty and not in a peaceful way. In a where-is-everybody way. Barely any staff around, and if you actually need help? Good luck. Youll be searching like its a scavenger ****.Lets talk about misleading unit sizes what they show you and what you get are two very different realities. And their so-called protection policy? Absolutely wild ... read more
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.5 star rating with 838 reviews.
When is Prime Storage open?
Prime Storage is open now. It will close at 7:00 p.m.