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Prisma Health Urgent Care - Ballentine
- Urgent Care
- Irmo, SC
About this business
Location details
1085 Dutch Fork Road, Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I was seen quickly, and Dr. Yoseffen and Selena were great! They were very nice, professional. They made sure I was taken care of, and listened. Thank you very much!
Business response:
Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create.
Courteous, professional. And respectful. Julie looked at my test results and prescribed two medications. In and out in relatively no time.
Business response:
We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference.
Everyone was very nice and helpful with quick and friendly service.
Business response:
Your feedback brightened our day. Thank you for taking the time to share your thoughts and support.
Fast, efficient and friendly. Love the new office!
Business response:
We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving.
Clean, efficient, prompt
Business response:
Thank you for the kind words. We appreciate hearing that our efforts are making a difference.
Friendly, courteous staff. Clean facility and accommodating to patients.
Business response:
We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal.
We were greeted immediately when entering. Roz was very friendly and helpful. Samantha and Dr. Cheryl were very professional, friendly, and caring. The new office is beautiful. It was a pleasure to visit.
Business response:
We appreciate your thoughtful message. Thank you for taking the time to share it with us.
Extremely long wait time. Was there before and its never been this bad. I've was there an hour and a half and still haven't seen a provider. Made an appointment on the portal for 0930. Didnt get called back until 10, been sitting in a room for over 45 minutes. Its been almost 2 hours and we still haven't been seen. I understand its an urgent care but waiting almost 2 hours is unacceptable.
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
Extremely Disappointing and Concerning Experience This was, without question, the worst urgent-care experiences I have ever had. I went to Prisma Urgent Care in Ballentine after being sick for about a week and experiencing worsening symptoms. Unfortunately, the experience left me feeling more frustrated, physically worse, and with virtually no answers. From the beginning, the process was unnecessarily difficult. There was no public Wi-Fi, yet the only way to register was online. I had only two bars of service, and it took me... read more
Business response:
Thank you for letting us know. We’re committed to ensuring everyone feels welcomed and respected. Please reach out at https://www.prismahealthurgentcare.org/about/contact if you’d like to discuss further.
Frequently asked questions about Prisma Health Urgent Care - Ballentine
How is Prisma Health Urgent Care - Ballentine rated?
Prisma Health Urgent Care - Ballentine has a 4.8 star rating with 525 reviews.
When is Prisma Health Urgent Care - Ballentine open?
Prisma Health Urgent Care - Ballentine is closed now. It will open at 8:00 a.m.