Rebound Behavioral Health

Derry A. 

on Yelp

a year ago

DO NOT let your love one go to this place. they do not communicate with family. They are not equipped to do a mental evaluation. they basically put patient in room and leave there only to bring in food or medicine. they are treated worse than a prisoner. my step brother went voluntarily to be evaluated and have medicine tweaked. He suffers from schizophrenia. They made him worse. Not only did they not give him proper care they didn't give him his current medicine. I called the CEO, Allie numerous times she never called back ... read more

Daniel B. 

on Yelp

2 years ago

The receptionist is very rude and brushed. I think when working in heath care, especially a behavioral heath facility, you should be more kind. I'm not a doctor, but they might want to look into behavioral heath for themselves cause their personality traits are alarming. I'm sure the doctors are fine, but I hope they look into the receptionist because they are representing face value to this office. 

Donna T. 

on Yelp

2 years ago

This work place is horrible... They act as if they care they don't.. I have worked there 4 or 5 year under a cleaning contract... I hear and see alot... They do over medicate patient.. They only deal with them if needed.. It's a money thing... No one give 2 cent about them patient as long as med care pays it ok.. Patient be there from 7 to 10 days they may see therapist 1 or doctor rite before they get discharged... They are very racialists.. With the employees and patient... Most of the black patient never i mean never get ... read more

Melissa J. 

on Yelp

3 years ago

Run! For the love of God, RUN! I have scheduled an appointment with a therapist to recover from my stay there. They medicate patients to the point of zombies, then put them in front of the TV for the majority of the day. We watched a minimum of 4 full length movies A DAY. If we weren't watching that it was Family Feud. I went to a "therapy" session focusing on how to make decisions. This was done by playing Would You Rather? As in, "Would you rather have uncontrollable body hair or uncontrollable body odor?" That was our on... read more

Tracy W. 

on Yelp

3 years ago

This place is a cattle call. Not enough staff. No real programming. Its just a housing unit. Techs do not do their job. Nursing administration do not know their regs and do not get involved. Expect nurses to take 25 patients alone even though they will quote a different staffing metric. Very unprofessional. Need cms review 

Anonymous A. 

on Yelp

8 years ago

It's taken me this long to properly write a review, but I was hospitalized here for 6 days in December of 2015. Without giving out too many personal details, I had been transferred there from the E.R. for self harm and a paranoid breakdown. There is no "care" at this facility. There was no therapy. I did not get out of bed, I missed meals, and I did not shower during my time there. None of the nurses said anything, or tried to help me in any way when I was in this catatonic state. They handed out pills before bed and in ... read more

L S. 

on Yelp

9 years ago

I believe Rebound has the potential to be a great treatment center; however, it is not operating in the patient's best interest. There is no structure and staff are overworked. I work in the helping field and will never recommend this facility to someone who truly needs help. Not sure what magic words I needed to say to stay longer than 2 1/2 days but the doctor apparently felt I was ready to go. It was't my insurance company that cut me short because I have talked with them. This place gave me absolutely no hope. 

Margaret P. 

on Yelp

10 years ago

Close to the worst ever - some of the techs were okay - but they do lie hugely to get you there. I really wanted help, but though I'd been led to believe it was a comprehensive program, I was sent home after a few days with no viable plan for aftercare. But by then I was just desperate to get home. It's true, there is no medical doctor. The default psychiatrist shows up at 5:30 a.m. for thirty seconds - be prepared. Bare minimum of necessities. Since there are no therapeutic activities, apart from a few stretches in the ... read more

Bryce M. 

on Yelp

10 years ago

I was a patient at Rebound Behavioral Health. Nakisha was my therapist. She discharged me from the hospital after I told her I was feeling suicidal, she yelled at me and told me I was manipulating, she discharged me anyway, she set up a discharge plan to go to another therapist, when I went, the therapist said they didn't know I was coming and didn;t see me. I called back to Nakisha and she said for me to try to find someplace else for after care. I told her I needed her help and couldn't do it alone, she gave me some number... read more