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4844 S Highland Dr, Salt Lake City, UT, 84117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Verified by Relax The Back
My husband bought a new pillow for me in Salt Lake City and brought it to our home in St. George. Before using it I pressed down with my hand and discovered it is much stiffer than my current pillow of the same model, the Pure Contour Dual Pillow. This new one is too hard for me. He is in Salt Lake right now, returning it to the Salt Lake store for a softer model or a refund. *** GOOD NEWS ** They gave him the refund. According to the store manager this model is being made at a different location than my 5 year old pillow so... read more
Business response:
Donna so happy we could make things right for you! I am sorry the pillow felt different and I am also happy you found something that worked for you! We appreciate your feedback always and will strive for the best service possible
Verified by Relax The Back
Great customer service and fast next day delivery!
Business response:
Thank you thank you thank you!!
Verified by Relax The Back
Delivered as promised. Very good customerservice.
Business response:
Thank you! We always strive for the best customer service and glad you had such a good experience with us
Verified by Relax The Back
The people were very considerate, thorough, professional, etc. The product I bought was a little disappointing, but I decided to keep it anyway (office task chair),
Business response:
Thank you for your review we always strive for the best so if you are not satisfied with your chair please feel free to bring it back and try something else!
Verified by Relax The Back
The sales associates are very attentive and knowledgable. The products at Relax the Back are very high quality.
Business response:
Thank you for the 5 star review we appreciate it! Happy to have you as a client and hope to see you again soon
Verified by Relax The Back
Very nice in the store. The guys that delivered the chair were professional and courteous.
Business response:
Thanks John. I am glad you had a good in store and out of store experience!
Verified by Relax The Back
Very helpful and courteous service. Thank you.
Business response:
Thank you very much!
Verified by Relax The Back
Good pricing, good service and a great chair delivered. Great job!
Business response:
We are so happy you are enjoying your new chair. Thank you for taking the time to write the review. We appreciate your service and loyalty.
Verified by Relax The Back
Great experience in your store. Nice young man helped me. I’ve tried my pillow but it’s not quite high enough for my neck. I was told it can’t be returned. Dang. Thank you. Julie Plant 5 star except for the wrong pillow.
Business response:
Julie please bring the pillow back to store and let us make it right. We cannot sell used pillows due to health reasons, but we can possibly use it as a demo. We appreciate your kind review.
Relax The Back has a 4.8 star rating with 467 reviews.
Relax The Back is open now. It will close at 6:00 p.m.