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Relax The Back
- Furniture Stores
- Oklahoma City, OK
About this business
Location details
10505 N May Ave, Oklahoma City, OK, 73120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Verified by Relax The Back
can I bring back the pillow I bought for a refund
Business response:
Hi Doug, Our personal sleep products are not returnable. We used to have a loaner program but that was suspended because of the Covid virus outbreak which I am sure you understand. Hopefully like we do for all our clients we fit and educate. We should have done that for you. If not we would offer a substantial discount on your next pillow fitting /purchase. I believe the manager has reached out to you on this.
Verified by Relax The Back
I would prefer to buy your pillow from Amazon because store staff are not really helpful. The pillow I purchased was not in stock and took about a week for it to be shipped to the store & for them to call me to pick up pillow.
Business response:
Joyce, I believe we have reached out to you and apologized. It shouldn't of taken that long. Hopefully the discount that we offered made up for some of the waiting. We appreciate you for letting us know so we can get better
Verified by Relax The Back
You would think after spending $8000.00 on a chair, I could get a returned phone call after leaving two messages.
Business response:
Raymond, I believe we have contacted you but if we haven't solved your issues contact me at brianc@relaxtheback.net We want you 110% satisfied.
Verified by Relax The Back
Chair delivered on time with no paid for extended warranty information. Hope you keep track of my purchase
Business response:
Gary, Give your store a call. We can get you the information we requested. But yes your info is in our system even if you loose your receipt. Your part of the family now.
Verified by Relax The Back
District manager Jim, misrepresented products, did not advise of sale (we found it on line), delivered the chairs with NO warranty papers (no chair tags, nothing!). Miserable experience
Business response:
Michael, Very sorry to hear this. I hope at this time we have resolved the issues. If we have not you can contact me Brian ( Director of sales) at brianc@relaxtheback.net. I would like to make this right. Thank You
Verified by Relax The Back
Customer service is tops, chair comfort not as expected
Business response:
Hi Billy, We cant find your ticket with just your first name. We want you 100% satisfied . Please email Jimb@relaxtheback.net your details and lets try to make this right.
Verified by Relax The Back
Great service. Your salesman very courteous and helpful.
Business response:
Ginny, Your comments don't natch the stars given .Why? Please let me know Brianc@relaxtheback.net
Verified by Relax The Back
At first my attendant was a little overwhelming, but he knew what he was talking about (I did, too) and was very helpful in the final process.
Business response:
Great feedback . Thank You
Verified by Relax The Back
Called on friday for a full back brace.East told what I needed and waited a price. After a 2 hour drive was told that they didn't carry the brave that they told me I neede
Business response:
I will be contacting you shortly please be expecting a phone call thank you
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.8 star rating with 466 reviews.
When is Relax The Back open?
Relax The Back is open now. It will close at 6:00 p.m.