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Relax The Back

4.6

About this business

Location details

1744 S Val Vista Dr, Ste 115, Mesa, AZ, 85204, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.6163 reviews
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Jimmy E.'s profile image
Jimmy E. 

Verified by Relax The Back

8 years ago

Nice store, Jay very helpful, got a great chair 

Leeda R.'s profile image
Leeda R. 

Verified by Relax The Back

8 years ago

Great Customer Service, David had a lot of product knowledge and was very helpful. I have already referred a few family members to go see him. 

Sherry v.'s profile image
Sherry v. 

Verified by Relax The Back

3 years ago

Can’t comment on the chair yet as I don’t have it or any idea when it will be delivered. After paying almost 7k for a floor model chair and delivery I was told I’d get a call in a week or two for delivery. I misunderstood that to mean estimated time of delivery. NOPE…. They won’t even schedule as their are “customers ahead of me”. I wasn’t asking for immediate delivery. I am asking for a scheduled date of their choosing so I can plan accordingly. It’s the floor model so not an inventory issue. They took money easily …. Sched... read more

Enrique, V.'s profile image
Enrique, V. 

Verified by Relax The Back

5 years ago

Initial purchase excellent, purchased extended warranty for 2 recliners. 2 yrs later they won't respond to email concerning worn out seat and back cushion. The extended warranty company (Uniters) is not responding to my claim. Beware the cushions will wear out like any other less expensive recliners 

Steve H.'s profile image
Steve H. 

Verified by Relax The Back

6 years ago

Immediately after purchasing the chair I was disappointed to go home, go on the internet and find the same chair direct on the internet with a $100 discount plus a free $50 foot rest. I would have thought someone in the store could have given me the same discount as i could get on the Internet fro the same chair company. While everyone in the store was friendly and knowledgeable I did feel I was taken advantage of by not being offered thee same price as the Internet price. 

Business response:

Thank you for the feedback, Steve. David 

Larraine B.'s profile image
Larraine B. 

Verified by Relax The Back

8 years ago

Felt salesman misrepresented the product. Never said the item was nonrefundable. 

Robin S.'s profile image
Robin S. 

Verified by Relax The Back

8 years ago

Went in ready to buy a new $1700 desk chair, but the gentleman was so rude and snippy we walked out. I wanted to support a local store, but will buy online. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.6 star rating with 163 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 6:00 p.m.