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Reliable Collision Center
- Body Shops
- Springfield, MO
About this business
Location details
3521 E. Sunshine, Springfield, MO, 65809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Trade value for my truck too low! Offered $4,000 more from another dealership for my truck.
Business response:
Rick, we are so sorry to hear your are disappointed with your visit. Please reach out to our Marketing Manager, Lincoln Whisler, at 417-200-9920 as soon as possible.
I called the dealer and said I was very interested. Salesman said he had a customer who had a pending deal on the car. Said he would call me either way. Never called back or attempted to sell me a car. AVOID THIS DEALER
I was contacted by the internet manager telling me a salesman will be contacting me twice, never heard from salesman. Then an attempt was made for more information on contacting me setting up a scenario that I haven't been responding to his salesman, I double checked my spam and trash folders nothing received. Will move on to a dealer that doesn't play games.
Business response:
Hello Don, This is Scott Horberg and I am the Internet Manager at Reliable Superstore. I'd like to take a look at the follow up on your account and see what we missed. I assure you, we aren't playing games but we are human and do make mistakes once in a while. If you would please call me or email me at 417-655-9509 or email me at shorberg@vtaig.com Thank you, -Scott Horberg 4/8/2019
believe it or not, but the above car is green. In addition, it has body damage. They appologized after I figured this out, told me new pictures would be taken, blah blah. So many of the dealers make so many mistakes in their postings. color, trim, I've even found 3 wrong vins. I know whats going on. The dealerships tell theire new hires "sell", period. Some guys/gal is on straight commission, just "gets it on there". You do have the best site...........but I don't trust to any degree whats posted. Not out of intentional mi... read more
Business response:
Hello Deborah, Sorry it's taken so long to respond. I recall this situation, and the vehicle you saw was the correct vehicle. The lighting in the photo made it look like another color, so we did have it reshot so you could see the color correctly. It did have damage in the initial photos but we did have that repaired before it was sold. I hope you found a car you love!
Salesman was great! He did an awesome job explaining the vehicle and it's options. Management was pushy! They were willing to do anything to make a sale, but listen to what I was looking for. The manager became visibly upset when I wasn't willing to buy a vehivle the day I was there. He couldn't seem to understand I was just wanting a test drive and that I had other vehicles in mind that I wanted to drive as well.
Frequently asked questions about Reliable Collision Center
How is Reliable Collision Center rated?
Reliable Collision Center has a 4.5 star rating with 265 reviews.
When is Reliable Collision Center open?
Reliable Collision Center is open now. It will close at 5:30 p.m.