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RENOSY by Renters Warehouse Seattle
- Real Estate
- Tukwila, WA
About this business
Location details
16300 Christensen Rd, Suite 211, Tukwila, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I needed assistance with a lease matter. I was assisted by Claire. She was very friendly & super efficient. My matter was resolved satisfactorily.
Business response:
We’re happy to hear Claire was able to resolve your lease matter efficiently, Kathy! Thank you for taking the time to share your experience.
Maria was so helpful and resourceful! I appreciate the great customer service. Thank you
Business response:
Thank you so much, Christian! We’re thrilled to hear that Maria provided such helpful and resourceful support. Great customer service is something we care deeply about, and it means a lot to know you had a positive experience. We appreciate you taking the time to share it!
Great service, I am a long time renter, they treated me very well. Rouselle was very helpful, tha you Rose.
Business response:
Thank you, Edward! We love hearing that you’ve had a great experience as a long-time renter, and we’re glad Rouselle was able to assist you. If you ever need anything, don’t hesitate to reach out!
Rose was efficient and professional, quickly resolving all issues. She is enthusiastic about her job. I would highly recommend.
We appreciate Renters Warehouse and the amazing service they provide. Jayme Holmes always goes above and beyond to support many of the individuals we work for. He supports us in finding quality homes. He provides excellent customer service to us as tenants and to our home owners. I highly recommend Renters Warehouse to anyone that owns a home or is looking to rent a home. Thank you Jayme!!! We look forward to many years of continued partnership with you and Renters Warehouse.
Business response:
We are extremely grateful for your review Molly! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We train and coach around a culture of empowerment, kindness and quality, and want everyone on our team to feel equipped to serve you as if you are family. We will pass along your comments to our team. It is words just like these that keep us going.
If I could give this company 0 stars I would. Worse customer service experience in my entire life. I rented a house with my dad through them, and due to domestic violence where the POLICE were involved, I moved out. I called and tried to get my name off the lease. I emailed the police report. Dotted my Is, crossed my Ts, fighting to get taken off the lease. I moved my things out, sent pictures, let them know my dad left the place trashed, I had no money and no movers. I was living on someone's COUCH. I specifically spoke to ... read more
Business response:
Rachel, we're truly sorry to hear about your experience and everything you've been through. We understand this involved a very difficult and deeply personal situation. I will be personally reaching out to you to learn more about your experience and better understand the concerns you've raised. Thank you for taking the time to bring this to our attention.
Do not rent from them! As a renter, there are fees everywhere! When asked about such fees, I was reminded that I had consented to fees on the contract (dah!). When I pressed harder and asked what the fees were for, the representative could not give me an answer. The representative who showed me the apartment stated they would come back and replace batteries in the smoke/ CO2 alarms and the remote for the blinds. They never returned. They made a few more promises but did not follow through (apparently this was a side hustle f... read more
Business response:
Hi Wendy, thank you for taking the time to share your honest feedback. We're sorry to hear some parts of your experience didn’t go as expected. We’d like the chance to make things right. Please reach out to our office at (844) 793-4948 so we can take a closer look and help however we can.
Terrible service! I hired this company to manage my property, but all they do is pass messages around and never give any useful advice or help. In Feb 2025 I gave them a written three-month notice that I wanted to sell the house, and they said they'd already informed the tenant to move out by the agreed date. Now three months passed but the tenant still hadn't been notified. So I couldn't reclaim the property on time and my sale got delayed for another 3 months. On top of that, they wouldn't answer my calls or emails, but th... read more
Horrible property management company. DO NOT HIRE THEM AT ALL! Their fees are cheap for a reason. Horrible service!
Business response:
Carolyn, we’re truly sorry to hear about your experience and appreciate you sharing your feedback. It’s never our intention for a client to feel unsupported, and we’d like to learn more so we can look into the concerns you mentioned. Please call our office at (844) 793-4948 so we can better understand what happened and work toward a resolution.
Frequently asked questions about RENOSY by Renters Warehouse Seattle
How is RENOSY by Renters Warehouse Seattle rated?
RENOSY by Renters Warehouse Seattle has a 3.5 star rating with 506 reviews.
When is RENOSY by Renters Warehouse Seattle open?
RENOSY by Renters Warehouse Seattle is open now. It will close at 5:00 p.m.