This profile has been claimed by the business owner or representative.
RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This app is awful, we should be able to download this to are laptop.
Business response:
HI Ingrid! You are able to access RentRedi right from your laptop as well! Visit tenant.rentredi.com!
Will not work properly. I've been using for 5 months and all of a sudden it stopped working. Tried reinstalling and now won't load anything
Business response:
Hi Michael! Thank you for bringing these issues to our attention. Can you please reach out to our chat support and we can help provide further assistance?
Hasn't been working right for me since I became accepted and a tenant
If I have the choice I won't use it again. Our new landlord wants to use it to collect rent remotely. I know they have to make money, but the tenant should not be the one to bear the 'convenience fee'. I had to download and reinstall this 4 times to get it to work properly and have my tenant account fully reset once. It got two stars only because money leaves promptly.
Business response:
Hi Robert! We're sorry for the troubles you had and hopefully, things will run smoothly from here on out. As for the processing fees, those are determined by our payment processor, not RentRedi. We recommend using ACH as the fee is only $1. If you experience any future issues please don't hesitate to reach out to our chat support!
Can not change payment information. I have deleted my old card SEVEN tines and put in new information, and it keeps pulling up the old card. Online help is a joke. They told me to do the same thing I had already done. The developers of this app and website are a joke. They should be fired.
Business response:
Hi Gwen! This doesn't seem right. We want to take a closer look at this for you. Please send a note to team@rentredi.com so we can connect and see if this is a bug or not.
I can't get it to work
Keeps pushing renters insurance, even though I have it.
Business response:
Hi Mike! Thanks for your review. If you click the "X" on the popup, it will go away. Thank you again for your review!
This response does not help at all, after you see my response I will be reposting my original one. There is no information regarding the landlord anywhere, your customer service was unable to provide that information & since the listing is gone I can't even look there. God only knows what information you sent out bc I filled out my social & bank info etc so now I'll probably have to get a new account bc your security is non existent.
Business response:
Hi Brittany, RentRedi does not require any fields to be filled out on the application, this is up to the landlord's discretion. If you have questions regarding a listing, we recommend reaching out to the landlord directly to see if the unit was filled. We hope that helps!
Fraud
Business response:
Hi V! Please reach out to our customer support using the chat button in your RentRedi app, and we'll help you out!
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.9 star rating with 2,077 reviews.
When is RentRedi open?
RentRedi is closed now. It will open tomorrow at 9:00 a.m.