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Repipe Specialists - Chicago, IL
Copper repipe done in our 70yr old home went smoothly and the plaster team was great. Minimal disruption. No surprises and workman very clean and on schedule. Would use them again. Happy with the work done.
Bought a new SFH in July 2016 and not all of the pipes have been updated with a remodel in 2005. Left most of the galvanized pipes that were causing moderate water pressure loss. Got a few quotes, but knew that Repipe specialized in this work and also that they had some good financing options too as we were looking at a limited budget with al the other updates we wanted to do in our 100+ year home. Crew was great, got in and out in a day on our 2 bath / kitchen / main project. Also were in and out in a day when they ca... read more
Business response:
Thank Tim for your review and glad we could help with your home repipe needs!
After getting several quotes for changing the basement pipes in our 3bd, 2bt home (all of which were above $8000), I called Repipe Specialists. They quoted me $6400 to do the whole house! They were very personable, did good work, finished on schedule, cleaned up well, and followed the quote to the penny. I would've given 5 stars, but somehow the work caused our old, concrete tub to start leaking. I was told that would be a separate job (and more $$$). So aside from the incidental tub leak, I had a very positive experien... read more
They were all the things they said they'd be. They were prompt, quick and really didn't leave a mess. I didn't experience the huge change in water pressure, that everyone says they get when they re pipe, not that it's any fault of repipe specialists. Mainly typing this review because they are now pounding me with requests to post a review.
THE SALESMAN ARRIVED TWO HOURS LATE, that was a bad sign. I just bought this place and found that the galvanized plumbing was sprinkled with holes in the basement, so I called RePipe, the property has two 3 bdrm units with one bath and one kitchen in each. The estimate to completely change over from galvanize to copper was $25,000.00. Not wanting to take a loan I asked what was the cost to just do the basement and was quoted 10k to 12k. I told the salesman that I could afford the 10k and asked when could he start, to which ... read more
Business response:
Hi William. We sorry for the delay in your estimate. This issue has been sent to the representative and the Regional General Manager for follow up. Someone from our team should be reaching out to you soon.
Okay. My husband hired this company to repipe our daughter's 1100 sf duplex. DO NOT BELIEVE THE 1-2 DAY SALES PITCH. This "small job" started on May 30 and was not completed until June 20 due to no fault of the customer who is paying a pretty penny for it. Here's the timeline: May 30 -- two guys show up, cut 17 access holes. May 31 -- SUBCONTRACTORS show up, one of their vans is vandalized, everyone immediately leaves (NO WORK). (One of the subs shared this was the 2nd or 3rd time their truck had been hit within a few weeks'... read more
Business response:
Thank you for letting us know, Amy. We are looking into this issue and have escalated this to the Regional General Manager for follow up. A Change Order in the amount of $400 is on file with the customer's signature. Someone from our team will reach out to you soon.
Unfortunately, we had a bad experience with this company. Wanted an estimate, so we did a walk-through of my home to see what the project would entail. Unfortunately, the salesman became incredibly more aggressive, and even manipulative, during the pitch. So even though the final quote (he came down in price 2x during the conversation) was fair, we ultimately decided not to use this business.
Business response:
Thank you for providing your feedback and letting us know about this issue, Maureen. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. This issue has been sent to the market coordinator for Illinois. If you have any questions feel free to contact us at 800-737-4746.
If I could have chosen less than one star for this company I would have. We called for an estimate to have our hot water line replaced from the house out to the street and that is not exactly a small job. However when they finally returned the call we were told that the job was too small for them that they only did whole houses. Very different attitude than their commercials portray. Do not recommend.
Business response:
Please feel free to call our offices and ask to speak to our Operations Manager so we can sort this issue out for you.
I had a rep come by to give me an estimate. There were two types of piping PEX and Copper. The Rep was on time, knowledgeable and took the time to explain everything to me. What made me suspicious was the pricing. PEX is known to be much cheaper than Copper since PEX is not as labor extensive. PEX was only maybe $1,500 cheaper than copper and that was only a partial repipe. What made me nervous is the salesperson being extremely pushy. If I signed up right away the price went down but again it was still high. I kept asking a... read more
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Repipe Specialists - Chicago, IL has a 4.2 star rating with 76 reviews.
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