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RightSpace Self Storage
- Self Storage
- Victorville, CA
About this business
Location details
14915 La Mesa Rd, Victorville, CA, 92392, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I've had my storage units here for over 3 years and I don't think I would ever go anywhere else. There are plenty of size options and availability, at least when I moved in. The prices are good, trust me I called every storage facility in the area to compare. The hours are good and they are only closed on major holidays. The lady at the front is not very welcoming, but she does what is needed and is always there to answer any questions. My only complaint is that there are rodents, I am not sure if this is common in storage ... read more
Juan was extremely friendly and accommodating! Not only is this location convenient, they were considerably cheaper on rates than their competitors!!
I didn't reserve or make an appointment for a unit. I showed up last minute and luckily they were able to accommodate me. The prices are very reasonable and they have many different storage sizes to choose from. Juan is the nicest guy you'll ever meet! Welcomes you right away and has such a nice personality and really cares about his customers. Yolanda is very nice as well and gave me a good deal on my unit. I will definitely use them again when I'm in need of storage!
Rat infestation/Poor customer service/ Do not rent ! Rat infestation/Poor customer service/ Do not rent ! Rat infestation/Poor customer service/ Do not rent !
Absolute garbage of a storage center, raising monthly rates so they can "upgrade", what a bunch of crap, staff is a joke, they claim they don't know corporate number, bunch of liars work for this company. If I were you, I would stay FAR away from this place. Big Time Joke.
Business response:
Dear Jeremy A, We are sorry to hear about your recent experience. We would like to clarify that our storage rates are on a month-to-month basis and can be subject to change. Our company adheres to all regulations where applicable and allow for proper notice if any changes are to occur. We hope this clarifies any miscommunication there may be. If you have any further questions or concerns, please contact our staff at StorAmerica Victorville La Mesa. Regards, Management.
Terrible customer service and security. My storage unit was broken into by someone who had a code to get into this supposed secured and monitored facility. I was told by the manager that there was footage of the vehicle that broke into the storage units that night. That's right, I said UNITS. Apparently the security at this place is so lackluster that the criminals had time to break into multiple units. The manager then lied to me 4 weeks ago saying that my insurance check was in the mail on its way to me but surprise surpri... read more
Business response:
Dear Kevin, We're sorry to hear that you're not pleased with your experience at StorAmerica. We do our best to offer a safe and secure location for the belongings of our tenants, and our efforts include 24 hour security cameras, gated and computerized access, as well as an on-site resident manager. Luckily, you did have our tenant protection plan in place, which helps compensate you for most incidents that occur. After reviewing your account, it has come to our attention that you did not come into our office to sign your c... read more
The customer service and competitive pricing was good at first. The next thing I knew my rates went up 20 bucks a month and the only way to resolve the issue is to come back over there with movers to change my storage to smaller unit. What a huge inconvience!!
Frequently asked questions about RightSpace Self Storage
How is RightSpace Self Storage rated?
RightSpace Self Storage has a 4.4 star rating with 78 reviews.
When is RightSpace Self Storage open?
RightSpace Self Storage is closed now. It will open at 6:00 a.m.