RiteRug Flooring & Carpet - Centerville

Valerie M 

on BBB

6 days ago

Initial encounter: the salesperson ***** was very professional, communicative, and engaging. He showed me his samples and helped to find the right flooring for me. The installation team were professional, polite, and skilled. When I noted a problem with the rug on the stairs I called customer service and was greeted by a young woman ******* Irish who addressed my concerns, she was very professional and kept me informed of all processes and the issue was resolved to my satisfaction. I am happy with the results of the floors w... read more

James C 

on BBB

6 months ago

******* and her service team ...Will..*******...did an amazing job...cleaning our carpet...the carpet retreated team also did amazing work 

Ann F 

on BBB

7 months ago

We decided to get rid of our carpet and replace it with hard flooring. We had used Rite Rug before at a previous home so we reached out to them again. ***** the salesman was very professional and engaging. He showed us his samples and helped us to find exactly what we were looking for. He worked with us on choosing a day to have the work done. The workers were very polite and checked in with us every step of the way. We were very happy with the way the floors turned out and we would highly recommend ***** and his team. 

Teresa s 

on BBB

7 months ago

The installation was great. Live in *********** oh bought carpet from ********* oh. They were organized and cleaned up great. ****** ******* 

Larry T 

on BBB

7 months ago

I am a homeowner and I had Rite Rug lay LVT in a hallway and two rooms. Last month in the hallway I had a concern. I called ************************** and she gave me appointment that worked into my schedule. *** came over and fix my concern and found a gap in a transmission piece. *** took notes gave them to **************** and then called and ordered a new transmission piece. *** came over as soon as the part came in and installed the new part. *** works is excellent and the floor looks perfect. I could not be happier. **... read more

Megan I 

on BBB

7 months ago

*****, the salesman who came to our house was so great to work with, as was ****** in customer service! The installation went well. We had a squeak in one spot and ****** sent someone out to repair it the next day. Well definitely call RiteRug again when we need to replace carpet in our home. 

Mike P 

on BBB

7 months ago

I worked with ***** ****** to put new flooring in our entire first floor after we had some water damage. ***** was quick to step in and give us a bunch of options to choose from. Installation was quick and the crew did a fantastic job. The floor looks better than new! Thanks, *****, for helping us get our home back to normal. 

Julie B 

on BBB

9 months ago

*** was great to work with in setting up what we wanted and picking out the best flooring for our needs. Communication was always great and never an issue. He was also willing to work with our schedule to get us a quote as well as take care of the installation. The crew that installed the carpet was wonderful and did a fabulous job removing our old carpet and installing the new carpet. They made sure to leave no trace of their work behind which was impressive. We are extremely satisfied with RiteRug Flooring! 

Pam F 

on BBB

10 months ago

I did have an issue with my year-old carpet. Jayme, ******* *****, and the installation resolved the issue quickly to my complete satisfaction.*** F